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ACD (telecommunications company)

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Adapted from the English Wikipedia article ACD (telecommunications company), available under CC BY-SA 4.0Updated 25 July 2025
ACD Telecom, Inc.
Company typePrivate
IndustryTelecommunications, Internet service provider
Founded1986; 40 years ago (1986)
FounderKevin Schoen
Headquarters
Lansing
,
United States
Area served
Michigan, United States
ProductsFiber optic connectivity, Metro Ethernet, Telephone solutions, Hosted phone systems, DSL, Datacenter facilities, Web hosting, Security systems

ACD operates as a Competitive Local Exchange Carrier and Internet Service Provider based in Lansing, Michigan. The company provides an array of services including Fiber Optic Connectivity, Metro Ethernet, Telephone Solutions, Hosted Phone Systems, DSL, Datacenter Facilities, and Web Hosting to a broad range of clients.

History

Established in 1986 by Kevin Schoen under the name ACD Computers, the enterprise initially focused on assembling and retailing computer hardware. By 1994, ACD shifted its focus to become an Internet Service Provider, delivering dial-up access, web hosting, and additional online services. In early 2000, ACD Telecom, Inc., a division of ACD, secured a CLEC license and installed infrastructure in seven Central Offices within the Lansing and Jackson regions. This development enabled the provision of facilities-based DSL, T1 lines, Fiber Optic connectivity, and Telephone Services. Since that time, ACD has expanded its reach across much of Lower Michigan.

Network Infrastructure

ACD maintains ownership of a fiber optic network and distributed antenna system (DAS) throughout the Midwest, catering to both commercial and residential users. The network offers gigabit Ethernet capabilities to enterprises, with fiber speeds that exceed cable modem or DSL by 50 to 100 times. This robust infrastructure supports the rollout of advanced broadband technologies within its target markets.

Wi-Fi Deployment

Supported by a $750,000 grant from the Department of Housing and Urban Development, ACD implemented a Wi-Fi network spanning an 8-square-mile area in Springfield, Michigan. The initiative included providing subsidized internet service for three years following deployment and reached completion in spring 2009.

Datacenter

The company operates a 40,000-square-foot datacenter located in North Lansing that also serves as its corporate headquarters. Constructed in 2006, this facility underpins ACD’s growing suite of products and services and strengthens its competitive position in telecommunications and hosting solutions.

Security Systems

Through its broadband infrastructure, ACD supplies security system solutions to local governments, enhancing public safety frameworks.

Fiber Networks and Broadband Stimulus Projects

Offering gigabit Ethernet alongside SONET services, ACD also runs a construction division dedicated to fiber network installations. The company has received two rounds of federal funding aimed at expanding fiber optic networks in rural counties across Michigan, thereby solidifying its presence in underserved markets.

Speed Up Midwest

The Speed Up Midwest program seeks to enhance broadband speeds by partnering with regional technology companies and municipal authorities to establish Midwest Gigabit Cities. Over 1,100 communities vied for Google Fiber deployment opportunities; Google Fiber was introduced in Kansas City in 2012 and later extended to Provo, Utah in 2014—marking notable growth in regional broadband infrastructure.

News Coverage

ACD has attracted significant media attention for its expansion of fiber networks, municipal Wi-Fi initiatives, and technological advancements throughout Michigan. Reports have highlighted strategic alliances, entry into new markets such as Howell and Port Huron, and improvements in joint-use permitting processes that reduce expenses and expedite infrastructure projects. These developments emphasize ACD’s competitive strengths and ongoing growth within the telecommunications sector.

External links