AfterShip
| Company type | Private |
|---|---|
| Industry | Software, eCommerce |
| Founded | 2011 |
| Founder | Teddy Chan, Andrew Chan, Dante Tsang |
| Headquarters | Singapore |
Area served | Worldwide |
| Products | Branded shipment tracking, returns handling, product discovery customization, package tracking API |
| Website | https://www.aftership.com |
AfterShip is a SaaS provider specializing in eCommerce solutions, offering services such as branded shipment tracking, returns handling, product discovery customization, and related functionalities. Established in 2011 by Teddy Chan, Andrew Chan, and Dante Tsang following their victories at Startup Weekend Hong Kong 2011 and Global Startup Battle 2011, the company operates from its main office in Singapore and maintains additional locations in Toronto, Austin, Columbus, Barcelona, London, Sydney, Shenzhen, and New Delhi.
In May 2014, AfterShip obtained $1 million through Series A financing from IDG Capital Partners (IDG-Accel). Later, in April 2021, it secured $66 million in funding led by Tiger Global aimed at scaling its e-commerce tracking platform.
By July 2024, AfterShip earned the Great Place to Work Certification™ in Canada.
Technology
AfterShip delivers adaptable eCommerce tools that assist brands throughout their customer journey. It is particularly recognized for its automated shipment tracking service that supports over 1,100 worldwide carriers such as UPS, FedEx, and DHL. Customers benefit from the ability to monitor shipments from multiple carriers and receive automatic email alerts and notifications during the delivery process.
The platform offers integrations with prominent e-commerce platforms including Shopify, Salesforce Commerce Cloud, Bigcommerce, eBay, and Magento. In January 2014, AfterShip introduced a package tracking API designed to help online merchants unify tracking information from various carriers into a centralized system. This API enables retailers to showcase tracking details directly on their websites while also providing insights into carrier delivery performance over time, thereby improving customer post-purchase experience and operational workflows.