Ansett Australia
| Company type | Private (formerly) |
|---|---|
| Industry | Airline |
| Predecessor | Ansett Airways |
| Founded | 1935 |
| Founder | Reginald "Reg" Ansett |
| Defunct | 2002 |
| Fate | Entered administration in 2001; liquidated in 2002 |
| Headquarters | Melbourne, Victoria , Australia |
Area served | Domestic Australia; Asia (1990s) |
Key people | Reginald Ansett (founder), Peter Abeles (operational leadership from 1979) |
| Products | Passenger air transport |
Ansett Australia, initially known as Ansett Airways, was a prominent airline group based in Melbourne, Victoria. It primarily offered domestic air travel throughout Australia and expanded its network in the 1990s to include destinations across Asia. After operating for 65 years, Ansett entered administration in 2001 due to financial difficulties, culminating in liquidation in 2002 under a deed of company arrangement. The airline's last flight took place on 5 March 2002.
Origins
Established in 1935 by Reginald "Reg" Ansett, the company began as Ansett Airways Pty Ltd, evolving from his successful road transport enterprise. This strategic move bypassed state government restrictions designed to limit private road carriers, as aviation fell under federal regulation.
The airline's inaugural service commenced on 17 February 1936, connecting Hamilton and Melbourne with a Fokker Universal monoplane. Rapid expansion led to the company's public listing in 1937, with its fleet growing to include Lockheed Electra aircraft. During World War II, scheduled flights were largely suspended to fulfill contracts with the United States Army Air Forces. After the war, Ansett resumed domestic services using surplus Douglas DC-3 aircraft and remaining Electras.
At that period, the Australian domestic aviation market was dominated by Australian National Airways (ANA), founded in 1936 by British-backed shipping interests. The federal government aimed to establish a state-owned carrier, resulting in the creation of Trans-Australia Airlines (TAA) to challenge ANA's dominance.
Progression toward a duopoly
Throughout the 1940s and 1950s, Ansett Airways remained a key competitor amid the rivalry between ANA and TAA. The airline operated cost-effective interstate services utilizing DC-3s and later acquired Convair CV-340 aircraft previously owned by Braniff International Airways. Its operations were bolstered by extensive road transport ventures, including Ansett Freight Express, Ansett Pioneer Coaches, and the coach manufacturing company Ansair.
The Menzies government, while endorsing TAA, aimed to prevent a monopoly should ANA fail. Supported by investors such as the Shell Oil Company and Douglas Aircraft Company, Ansett acquired ANA in 1957 for £3.3 million, creating Ansett-ANA. This merged entity was rebranded as Ansett Airlines of Australia in 1968.
Ansett-ANA prospered partly due to the Menzies government's Two Airlines Policy, which restricted competition by controlling aircraft imports through government approval. From 1957 until the 1980s, Ansett and TAA operated nearly identical fleets, timetables, and fare structures under strict regulatory oversight.
Reg Ansett extended his airline’s regional presence by acquiring Adelaide-based Guinea Airways (renamed Airlines of South Australia) and Sydney-based Butler Air Transport (rebranded as Airlines of New South Wales) through strategic acquisitions quietly supported by government authorities. In 1963, Ansett gained a majority shareholding in Perth-based MacRobertson Miller Airlines, completing full ownership in 1968; MMA preserved its brand until becoming Airlines of Western Australia in 1981.
Following the ANA acquisition, Reg Ansett successfully lobbied against TAA’s acquisition of pure jet aircraft, citing financial and technical issues. Instead, Ansett obtained approval to import turboprop planes like the Viscount and Lockheed L-188 Electra ("Golden Jet"). This delayed the introduction of domestic jets until 1964 when both airlines simultaneously launched Boeing 727-100 "Fan Jet" services on Sydney-Melbourne routes. Ansett won the coin toss to make the first landing, marking the official start of Australian domestic jet travel.
A distinctive feature of Ansett’s operations was its flying-boat service from Rose Bay to Lord Howe Island, utilizing Short Sandringham aircraft under Ansett Flying Boat Services. This operation ceased in 1974 following completion of Lord Howe Island Airport.
Consolidation, deregulation, and growth
In 1979, control of Ansett shifted to Peter Abeles' TNT and Rupert Murdoch's News Corporation, with Abeles assuming operational leadership. Throughout the 1980s, the airline flourished by gradually integrating its operations and corporate branding. A fresh livery designed by Landor Associates showcased plain white fuselages, serif-style Ansett logos, and a blue tailfin adorned with a stylised Southern Cross. This visual identity was extended to regional branches, which were renamed as Ansett NSW, Ansett NT, Ansett WA, among others.
The Southern Cross design was first applied to new long-range Boeing 727-200 aircraft capable of nonstop Sydney-Perth flights. Supported by robust business expansion and the Airlines Agreement Act of 1981—which preserved Australia's regulated domestic aviation framework—Ansett placed numerous aircraft orders during the decade. These acquisitions included new Boeing 737 models and five specially configured Boeing 767s that retained flight engineers in compliance with union agreements. Despite its longstanding Boeing relationship, in 1985 Ansett invested over $1 billion in Airbus A320 aircraft to gradually replace the 727 fleet; these were marketed under the 'Skystar' brand. Two years later, an order for 21 Boeing 737 Classics (-300 and -500 variants) was placed to phase out older planes.
Ansett's fleet diversity—comprising multiple manufacturers—was atypical. The Boeing 767s experienced mechanical problems leading to costly downtime during peak periods. Regional services were challenged by an aging and varied fleet of piston, turboprop, and jet aircraft operated in small quantities, resulting in increased crew, training, and maintenance costs. In 1985, Ansett became a launch customer for the Fokker 50 turboprop to succeed aging F27 aircraft. Additionally, it ordered eleven British Aerospace 146 jets to replace Fokker F28 Fellowship planes starting in 1990.
Significant investments beyond fleet renewal yielded disappointing results, including a stake in US carrier America West Airlines (which entered bankruptcy protection but survived) and Queensland's Hamilton Island resort (which eventually went into receivership). In 1984, Ansett implemented a controversial ban on HIV-positive passengers citing staff safety concerns; this policy faced opposition from the Australian Flight Attendants Association.
The Australian parliament repealed the Airlines Agreement Act in October 1987, effective October 1990, deregulating the domestic aviation market and exposing Ansett to increased competition. Anticipating these changes, Ansett acquired regional airline East-West Airlines in July 1987. East-West had expanded interstate routes by utilizing smaller airports to provide denser schedules and lower fares compared to regulated competitors. As a significant rival in many regional markets and a key player in dismantling the Two Airlines Policy, East-West was integrated into Ansett following ownership changes; its brand initially remained with refreshed livery.
Deregulation in neighbouring New Zealand spurred Ansett’s international expansion efforts. In 1987, it purchased a 50% share of struggling New Zealand domestic carrier Newmans Air, rebranding it as Ansett New Zealand. This subsidiary adopted the white Landor livery featuring New Zealand’s four red stars replacing Australia’s six white stars on the tail.
In preparation for deregulation, Ansett adopted the name Ansett Australia in mid-1990 alongside a new livery displaying the Australian flag on the tailfin. The East-West brand was phased out in favour of 'Ansett Express' for short-haul routes previously operated by Ansett NSW and East-West. Following debt restructuring efforts, Ansett returned to profitability by early 1994. Regional branding was discontinued; all aircraft carried a unified Ansett design highlighted by a new 'Starmark' tail logo that combined elements from earlier designs. The 'Ansett Express' brand was also retired as these services were consolidated under the main corporate identity.
Deregulation allowed Ansett to initiate its first international routes. On 11 September 1993, it launched flights to Bali using a Boeing 767. To further expand internationally, Ansett leased two Boeing 747-300s from Singapore Airlines in August 1994 for services to Osaka and Hong Kong; two additional aircraft followed for Jakarta (1996) and Shanghai (1997). These Boeing 747s were branded as 'Spaceships'.
During the late 1990s, Ansett made substantial investments aiming to become the official carrier of the Sydney 2000 Olympics—a strategic move intended to enhance its footprint in southern and eastern Asia but widely regarded as ill-advised. Five Boeing 747-400s were leased (four dry-leased from Singapore Airlines and one wet-leased from Qantas) for new routes to Seoul, Taipei, and Kuala Lumpur featuring 'Sydney 2000' liveries. However, neither Olympic-related traffic nor these new routes met expectations; several services were discontinued shortly after the Games concluded. These developments placed financial strain on the airline amid internal difficulties just prior to the global downturn triggered by the September 11 attacks.
Air New Zealand acquisition and Ansett's downfall
In 1987, Ansett entered the New Zealand market through its subsidiary, Ansett New Zealand, following the deregulation of New Zealand’s airspace. However, when Australia did not reciprocate with similar openness, Air New Zealand attempted to secure a stake in Qantas during its 1995 public offering but was unsuccessful. Instead, in 1996, Air New Zealand acquired TNT’s 50% share in Ansett Australia for A$475 million, while News Corporation maintained operational control. To address competition concerns, Ansett Australia sold off Ansett New Zealand.
By February 2000, Air New Zealand took full control of Ansett by purchasing News Corporation’s shares for A$680 million, outbidding Singapore Airlines. Despite this, Ansett faced intense rivalry from Qantas and emerging low-cost carriers such as Impulse Airlines and Virgin Blue. These pressures, combined with an ageing fleet, excessive staffing levels, and the grounding of Boeing 767 aircraft due to maintenance problems, resulted in daily losses of approximately $1.3 million.
Efforts by Air New Zealand to reduce costs failed to halt Ansett’s decline. The worsening condition of its fleet led to progressive Boeing 767 groundings during critical travel periods, further weakening its position against budget airlines willing to operate at a loss by cutting workforce numbers.
A planned takeover of Virgin Blue in April 2001 fell through when Virgin chief Richard Branson withdrew in August. Additionally, the New Zealand government blocked Singapore Airlines from increasing its investment and subsequently declined a proposed $500 million capital injection after negotiations stalled.
By September 2001, the New Zealand government prepared an NZ$885 million rescue package for Air New Zealand but explicitly excluded assistance for Ansett. The Australian government declined to provide financial aid. On 12 September, Air New Zealand placed Ansett into voluntary administration under PriceWaterhouseCoopers. Two days later, administrators grounded Ansett along with its subsidiaries (Hazelton Airlines, Kendell Airlines, Skywest Airlines (Australia), Aeropelican) due to insolvency—leaving thousands of passengers stranded and resulting in over 16,000 job losses, marking Australia's largest single layoff event.
Administrators managing Ansett accused Air New Zealand of stripping assets and failing to hedge fuel costs effectively, which exposed Ansett to unpredictable expenses in 2000. Air New Zealand refuted these allegations, emphasizing it had covered A$180 million of Ansett’s losses that year. Later admissions by administrators acknowledged no evidence supported claims of asset stripping.
Ansett Mark II and the Tesna proposal
Following a federal government guarantee, Ansett recommenced limited services on 1 October 2001 between key cities using only the Airbus A320 Skystar aircraft. This reduced operation, termed Ansett Mark II, was managed and funded by Ansett Australia while under administration with the goal of attracting buyers and generating positive cash flow. Negotiations to reengage Singapore Airlines resulted in SA agreeing to a consultancy role.
Operating under strict financial constraints, the service featured single-class seating without catering, interline baggage handling, valet parking, or frequent flyer benefits. After one month, Golden Wing Club Lounges reopened but offered minimal refreshments such as coffee and water. Ansett Mark II flights operated from dedicated gates with staff striving to maintain service standards despite scarce resources. Idle aircraft were relocated to remote gates and unused concourses were closed off.
In November 2001, creditors approved a takeover bid by the Tesna consortium led by Melbourne entrepreneurs Solomon Lew and Lindsay Fox to acquire Ansett's mainline assets. Their vision included launching a full-service domestic airline featuring two classes of service with a streamlined workforce and a brand-new fleet of Airbus A320 aircraft. Operations would continue from former Ansett terminals while temporarily leasing the existing A320s. Loyalty programs such as Golden Wing Club and Global Rewards were planned for revival.
Members of Golden Wing Club at the time of collapse were promised reinstated memberships for six months contingent upon flying with the new airline. A new CEO and management team were appointed; plans for a new headquarters were underway; and Airbus presented a new A320 model to the consortium. Trial catering services offering Business and Economy Class meals were introduced on select Mark II flights in preparation for relaunch.
Despite these advancements, the deal fell apart in late February 2002 when Fox and Lew withdrew their bid following legal advice that completion was not feasible. They also confirmed that no financial backing had been received from any government entity.
With no viable purchaser forthcoming, administrators halted all flight operations at 23:59 on 4 March 2002. The final commercial service was flight AN152 from Perth to Sydney, operated by an A320-211 VH-HYI, which landed at 06:53 on 5 March. Staff across Golden Wing Lounges nationwide gathered for farewells as operations ceased permanently.
Entitlements
At this point, management of the company had been transferred to the insolvency specialists KordaMentha. The Australian Securities & Investments Commission conducted an inquiry into whether Ansett had operated while insolvent but decided in July 2002 that initiating multiple separate legal actions on behalf of creditors would be prohibitively expensive and complicated.
Following the grounding of Ansett, the administrators commenced asset disposals, including regional subsidiaries that remained operational despite the main airline's suspension. Creditors convened after March 2002 and endorsed a structured wind-up under a deed of company arrangement instead of immediate liquidation, with the objective of optimizing returns for creditors.
Employees who were laid off received the majority of their owed entitlements, financed in part by a A$150 million settlement from Air New Zealand (secured in return for withdrawing the ASIC investigation) and predominantly through proceeds from asset sales and leasing income. Additionally, the Federal Government extended a A$350 million loan, which was repaid concurrently with employee entitlements, supported by a $10 per seat charge imposed on Australian airline passengers. Ultimately, staff recovered approximately 96% of their due entitlements.
Administration and asset sales
The administrators KordaMentha notified creditors that asset valuations had plummeted significantly following the September 11 attacks, with aircraft values declining from A$300 million to A$70 million. They proceeded to sell terminal leases back to airport authorities and auction off airport furnishings and equipment. The Melbourne headquarters was sold to PDG Corporation. Aircraft undergoing extensive maintenance were dismantled because restoration expenses were deemed uneconomical.
Disposal of the fleet was protracted due to a depressed aviation market after 9/11. Most Airbus A320s and Boeing 737s were stored in Melbourne before being sold or repossessed between March 2002 and December 2006. Two leased Boeing 747s were promptly returned to Singapore Airlines and subsequently leased to Fiji Airways. The two Boeing 767-300s were reclaimed by lessors; one was briefly wet-leased by Qantas but retained its Ansett registration. Kendell CRJ-200 jets were returned to Canada within a year.
Older Boeing 767-200s were moved away from Melbourne gates as Virgin Blue took over the Ansett Terminal, then stored until sold for parts in the United States by late 2004. Numerous British Aerospace 146 aircraft were scrapped; by 2008 some remained abandoned at Brisbane and Perth airports but were no longer owned or operated by Ansett. One Boeing 767-200 survived and continues to operate as a US-based charter aircraft.
By 2006, more than 217,000 items along with two properties remained available for sale. In June 2011, the Special Employee Entitlements Scheme finalized payments to former employees, marking the conclusion of Ansett’s administration with staff receiving roughly 96% of their entitlements.
Fleet
As of 13 September 2001 (the final day of trading), Ansett Australia’s fleet comprised the following aircraft:
| Aircraft | Number in fleet | Remarks |
|---|---|---|
| Airbus A320-200 | 20 | Operated under "Ansett Skystar" branding |
| BAe 146-200 | 18 | Operated by Ansett Australia |
| BAe 146-200QT | ||
| BAe 146-300 | Operated by Ansett New Zealand | |
| Boeing 727-200F | 1 | Dedicated freight aircraft |
| Boeing 737-300 | 23 | |
| Boeing 747-300 | 3 | Branded as "Ansett Spaceship" |
| Boeing 747-400 | 2 | Leased from Singapore Airlines, branded as "Ansett Spaceship" |
| Boeing 767-200 | 9 | Sole airline to order 767s with three-person cockpit crew |
| Boeing 767-300 | 4 | |
| Bombardier CRJ-200 | 12 | Operated by Kendell Airlines |
| De Havilland Twin Otter | 4 | Operated by Aeropelican |
| Fairchild Metro 23 | 7 | Operated by Kendell Airlines and Hazelton Airlines |
| Fokker F27 Friendship | 1 | |
| Fokker F28 Fellowship | 4 | None operational at collapse |
| Fokker 50 | 9 | Operated by Skywest |
| Saab 340 | 16 | Operated by Kendell Airlines and Hazelton Airlines |
| Total | 134 |
During the brief "Ansett Mark II" relaunch (October 2001–March 2002), only the Airbus A320 fleet from Ansett’s original lineup was utilized. The Boeing 737, 767, and 747 fleets were grounded starting September 2001, as was the BAe 146 fleet except for a single Cairns-Brisbane flight in November 2001 supporting a government charter. Additionally, two BAe 146 aircraft were chartered during the late-2001 federal election campaign.
After collapse, several grounded planes conducted ferry flights back to Melbourne or occasional test flights to maintain operational currency.
Among subsidiaries, only Kendell’s Bombardier CRJ200 fleet did not resume flying. Regional aircraft such as Fokker 50, Saab 340, Twin Otter, and Metro 23 returned to service shortly after collapse with Skywest, Kendell, Hazelton, and Aeropelican. Kendell and Hazelton later merged into Rex Airlines. By 2013, five former Kendell Saab 340s remained active within Regional Express; additional former Hazelton Saab 340s also continued operating under Rex.
Historical fleet
| Aircraft | Quantity | Service period |
|---|---|---|
| Lockheed L-188A Golden Jet | Unknown | 1959–1984 |
| Vickers Viscount Golden Jet | Unknown | |
| Boeing 727-100/200 | Unknown | 1964–late 1990s |
| Boeing 737-200 | 12 | 1981–1987 |
| Douglas DC-3/C-47 | 41 | 1938–1975 |
| Douglas DC-4 | Unknown | 1963–1972 |
| Douglas DC-6 | Unknown | |
| Aviation Traders ATL-98 Carvair | 3 | 1965–1974 |
| DeHavilland Caribou | 4 | |
| McDonnell Douglas DC-9-31 | 12 | 1967–1982 |
| DeHavilland DHC 6 | 1 | 1965–1969 |
| Fokker F28 Fellowship | 4 | 1970–1999 |
| Mohawk 298 | 2 | 1987–1991 |
| Convair 240 Family | Unknown | Unknown service dates |
| LET L-200 Morava | 1 | Unknown service dates |
Throughout its history, Ansett Australia and its antecedents operated a wide range of aircraft types, including the Boeing 727 series, Bristol Freighter, Cessna Citation II, Convair CV-240/440, de Havilland Dragon, de Havilland Canada DHC-4 Caribou, DHC-6 Twin Otter, Dash 7, Douglas DC-3/C-47, DC-4, DC-6, Fokker F27, Fokker F28, Lockheed Electra, McDonnell Douglas DC-9, Mohawk 298, and Vickers Viscount.
The Ansett Flying Boat Services division operated flying boats such as the Consolidated PBY Catalina and Short models, while its helicopter operations employed aircraft including the Bell 47J Ranger and Sikorsky S-61.
Leasing activities under Ansett Worldwide Aviation Services featured aircraft like the Airbus A300, Airbus A310, and Boeing 757.
A distinctive aspect of Ansett's fleet was the use of three modified DC-4s converted into Aviation Traders ATL-98 Carvairs during the mid-1960s, designed for both cargo and passenger transport.
The registration VH-RMA, honoring founder Reginald Miles Ansett, functioned as the airline's informal flagship across several aircraft models: a Douglas C-47 (1948–1956), Lockheed L-188 Electra (1959–1984), and Boeing 767-200 (1992–1997).
Cabin services
Throughout its existence spanning over six decades, Ansett Australia provided up to three cabin classes—First, Business, and Economy. By the time of its closure, this had been consolidated to two classes (Business and Economy) across both domestic and international flights:
International fleet: (B747-300/B747-400/B767-300ER)
- International Business Class
- International Economy Class
Domestic fleet: (B767-200/B767-300ER/B737-300/A320–200/BAe–146–200)
- Domestic Business Class
- Domestic Economy Class
International business class
The final iteration of Ansett International's business class, introduced on the Boeing 747-400, offered a total of 42 single recliner seats arranged in a 2–2–2 pattern on the main deck. These seats reclined approximately 160 degrees and were primarily deployed on routes between Australia and Asia (notably Hong Kong and Osaka). Features included personal AVOD touchscreen entertainment systems, onboard telephones, and power outlets supplying 110 V AC for laptop use.
On the Boeing 767 aircraft, business class seating was configured in a 1–2–2 layout with reclining seats equipped with AVOD systems comparable to those found on the 747.
Domestic Business Class
Initially launched as BusinessFirst in 1997 and rebranded to Business Class by 1999, Ansett’s domestic business offering featured 24 individual lounge-style seats arranged in pairs aboard its 767-300ER and 200 series aircraft, configured in a 2–2–2 layout. Comparable seating was also installed on Airbus A320s, Boeing 737-300s, and BAe-146 planes, arranged in a 2–2 layout. While these aircraft primarily operated domestic services, certain 767-200ER, A320, and 737 flights extended internationally to destinations in Asia and Fiji—including Denpasar, Hong Kong, and Nadi—depending on demand.
International Economy Class
The international economy cabin was introduced with the Boeing 747-400, offering 398 seats equipped with adjustable headrest wings and footrests to enhance passenger comfort. These seats were also fitted on selected Boeing 767-200 and 767-300 aircraft. The seating arrangement on the 747-400’s lower deck was predominantly 3–4–3, while the upper deck mostly featured a 3–3 configuration. The Boeing 767 models utilized a 2–3–2 layout. Airbus A320s and Boeing 737s maintained their domestic seating configurations for international routes. These aircraft served both domestic flights and select Australia-to-Asia/Fiji routes such as Denpasar, Hong Kong, Osaka, and Nadi. Amenities included individual televisions and telephones at each seat.
Domestic Economy Class
The domestic economy class debuted with the introduction of the Boeing 767-300ER, accommodating 224 passengers. Economy seating was also installed on various other aircraft including Airbus A320, BAe-146, Boeing 737-300, Boeing 767-200, and Boeing 767-300 models. Seat layouts varied: A320s and 737-300s featured a 3–3 configuration; BAe-146 aircraft used a 2–3 setup; while Boeing 767s employed a 2–3–2 arrangement. These planes primarily serviced Australian domestic routes alongside some international flights connecting Australia with Asia and Fiji destinations such as Denpasar, Hong Kong, and Nadi.
Ansett Mark II Cabin
Following Ansett’s limited revival under administration, operations concentrated exclusively on Economy Class with simplified service offerings. Airbus A320s that had previously included convertible Business Class seats were modified to all-Economy layouts, whereas those with fixed Business Class seats retained them but functioned as a single-class cabin. Complimentary bottled water was provided throughout all flights.
Oceania
- Australia
- Australian Capital Territory
- New South Wales
- Northern Territory
- Queensland
- Brisbane (Brisbane Airport)
- Cairns (Cairns Airport)
- Gold Coast/Coolangatta (Gold Coast Airport)
- Hamilton Island (Hamilton Island Airport)
- Mackay (Mackay Airport)
- Mount Isa (Mount Isa Airport)
- Proserpine (Whitsunday Coast Airport)
- Sunshine Coast/Maroochydore (Sunshine Coast Airport)
- Townsville (Townsville Airport)
- South Australia
- Tasmania
- Victoria
- Western Australia
- Argyle (Argyle Airport)
- Broome (Broome International Airport)
- Kalgoorlie (Kalgoorlie-Boulder Airport)
- Karratha/Dampier (Karratha Airport)
- Kununurra (Kununurra Airport)
- Newman (Newman Airport)
- Geraldton (Geraldton Airport)
- Paraburdoo (Paraburdoo Airport)
- Perth (Perth Airport)
- Port Hedland (Port Hedland Airport)
- New Zealand
- Fiji
Asia
- Malaysia
- Indonesia
- Jakarta (Soekarno–Hatta International Airport) and previously Kemayoran Airport until 1985
- Denpasar (I Gusti Ngurah Rai International Airport)
- People's Republic of China
- Hong Kong (Hong Kong International Airport) and formerly Kai Tak Airport, British Hong Kong before 1998
- Taiwan
- Taipei (Taiwan Taoyuan International Airport) (previously Chiang Kai Shek International Airport)
- Japan
- South Korea
Note: Routes discontinued either before Air New Zealand's acquisition or during the Asian financial crisis.
Star Alliance
On 30 March 1999, Ansett Australia became a member of the Star Alliance, a worldwide airline network spanning more than 100 countries. This membership facilitated interline partnerships, reciprocal frequent flyer privileges, and lounge access for qualifying tiers. The Star Alliance emblem was prominently featured across the fleet, including regional affiliates. Airlines such as United Airlines benefited from streamlined feeder connections to Ansett’s trans-Pacific routes. Membership was suspended upon Ansett entering administration; intentions to rejoin after a sale were abandoned following the shutdown on 4 March.
Services
Ansett Australia operated a range of services up until 14 September 2001:
Golden Wing Club
The Golden Wing Club was Ansett’s airport lounge offering, providing members with the bi-monthly publication Travelling Life and lounge access at key Australian airports including Melbourne, Sydney, Brisbane, Adelaide, Perth, Canberra, Cairns, Hobart, Darwin, Gold Coast, Alice Springs, and Hamilton Island. International lounges were available in Sydney and Perth, with a dedicated "First Class" area in Sydney between 1994 and 1998. Membership benefits applied to travelers on Ansett or its subsidiaries (such as Kendell, Aeropelican, Skywest), along with complimentary access for Global Rewards Diamond/Sapphire and Star Alliance Gold+ members.
Additional lounges operated in Auckland, Hamilton, Wellington, and Christchurch with Star Alliance lounge privileges. Following the administration and grounding of flights in September 2001, most lounges closed initially but some reopened between November 2001 and March 2002 during the Ansett Mark II phase in Melbourne, Sydney, Brisbane, Adelaide, and Perth.
After the final flights ceased in March 2002, all lounges were permanently shut down. Assets were liquidated; remaining furnishings were acquired by airport authorities. Several former Golden Wing Club locations continue today as Virgin Australia lounges in Melbourne, Sydney, and Brisbane under airport lease agreements. The Cairns lounge was repurposed as Australian Airlines’ crew training center and later served temporarily as a Qantas Club before demolition during terminal upgrades. Perth’s lounge was utilized by charter airline Alliance and subsequently Virgin until its relocation in late 2015. The Canberra lounge was used by Virgin Blue prior to closure and demolition for terminal redevelopment. Lounges at Adelaide and Gold Coast were removed amid ongoing terminal renovations.
Ansett Executive Lounge
Known also as the "Ansett Pass" or "Ansett Managers Lounge," the Ansett Executive Lounge was a premium airport lounge service exclusively owned by Ansett. Access was strictly by invitation, providing an ambiance and amenities on par with leading five-star hotels. Due to its limited membership, these lounges were more intimate in size compared to the Golden Wing Clubs, and were situated in various locations across Australia—including Melbourne, Sydney, Brisbane, Adelaide, Canberra, and Perth—as well as in New Zealand cities such as Auckland, Wellington, and Christchurch.
Following Ansett's entry into administration, these lounges ceased operations and never resumed service. Many were subsequently demolished after airport authorities secured lease agreements from the administrators. The former Canberra lounge saw temporary use by Regional Express Airlines for passenger services. Virgin Blue initially operated its "Blue Room" and later "The Lounge" within the Sydney Executive Lounge before relocating in 2008 to the space previously occupied by the Golden Wing Club lounge. Although some former lounges remain in Sydney, Brisbane, and Perth, they have been repurposed and are no longer accessible to travelers.
Global Rewards
From 1991 until 2001, Ansett Australia's Frequent Flyer Program was branded as Global Rewards, originally launched under the name "Ansett Frequent Flyer." Members accrued points redeemable for flights, seat upgrades, vacation packages, hotel stays, and car rentals through Ansett and its affiliated partners. Diners Club played a significant role as a financial services collaborator within the program. Unlike other airline loyalty schemes that were absorbed following carrier failures, Global Rewards points became entirely void after Ansett's collapse since no other airline took over the program.
Chauffeur drive
Ansett offered luxury limousine transportation services connecting airports to central business districts in cities such as Adelaide, Brisbane, Cairns, Melbourne, Perth, and Sydney. Additionally, airport-to-suburb transfers were available in Melbourne, Perth, and Sydney.
Valet parking
At major airports across Australia and New Zealand, Ansett provided valet parking facilities that included kerbside check-in options along with optional vehicle cleaning services.
Capital Shuttle
The Capital Shuttle service operated between Sydney and Canberra primarily utilizing Saab 340 and Bombardier CRJ–200 aircraft. During peak travel periods, Airbus A320s and Boeing 737s were occasionally deployed. Departures took place from a dedicated gate—Gate 14—at Sydney Airport.
Air cargo
Operating under the name Ansett Air Freight, the airline managed extensive cargo operations focused on transporting oversized freight items and fulfilling heavy freight contracts with multiple suppliers and contractors.
Terminal transfers
At Sydney Airport, Ansett ran a scheduled shuttle bus connecting its Domestic and International terminals to ensure smooth transfers for passengers with connecting flights. This bus service operated airside between terminals and departed from a transfer lounge situated between domestic concourses.
Accidents and incidents
- On 17 May 1946, the VH–UZP Lockheed 10B Electra named "Ansalanta" crashed upside down during approach; all twelve occupants survived without serious harm.
- On 18 June 1950, VH–BZK Douglas DC-3 collided with an unmanned coal train at a level crossing within Kingsford-Smith Airport while taxiing; the aircraft sustained heavy damage; the first officer suffered minor injuries.
- On 30 November 1961, Ansett-ANA Flight 325 (Vickers Viscount) crashed into Botany Bay following wing failure amid a thunderstorm; all fifteen passengers and crew perished.
- On 22 September 1966, Ansett-ANA Flight 149 (Vickers Viscount) encountered an in-flight fire causing wing structural failure near Winton, Queensland; all twenty-four aboard lost their lives.
- On 19 October 1994, Flight 881 (Boeing 747-300 VH–INH) landed at Sydney Airport without nose landing gear extended after shutting down an engine due to an oil leak. There were no injuries; repairs were conducted while two leased Boeing 747-400s from Qantas covered scheduled flights.
- On 19 May 2000, Boeing 767-200 VH-RMO experienced nose wheel collapse at Sydney Terminal during overnight servicing; no personnel were on board at the time.
Sport
Ansett Australia played a significant role as a sponsor within the Australian Football League, securing naming rights for the AFL pre-season tournament, known as the Ansett Australia Cup. The airline also prominently displayed its branding throughout Waverley Park stadium.
In cricket, Ansett backed Australian Cricket, with the Ansett Australia Test Series recognized as a major summer highlight. The airline’s StarMark logo was featured on players’ training and match apparel, as well as positioned around the boundaries during Test Series matches.
As the designated carrier for the Sydney 2000 Olympic Games, Ansett operated a Boeing 767-300 ER VH-BZF that transported the Olympic Flame from Athens to Guam in the Oceania leg of the torch relay. Additionally, an A320–211 was responsible for flying the torch from Auckland to Uluru, marking the commencement of Australia's segment in the relay.
After Qantas acquired Australian Airlines in 1992, Ansett maintained targeted sponsorship of teams competing in the Australian Touring Car Championship and supported Seven Network’s commentary team at racing circuits from 1994 until the Ten Network assumed control of the V8 Supercar Series AVESCO in 1997. The Ansett emblem continued to be displayed on vehicles until the airline ceased operations in 2001.
From 1996 through 2001, Ansett was both the sleeve and principal sponsor of the Brisbane Broncos team competing in the National Rugby League.
Film and television
Within media sponsorships, Ansett supported the soap opera Neighbours during the late 1980s and gained visibility when its aircraft appeared in Reg Grundy’s 1977 film ABBA: The Movie. Between 1994 and 1997, it sponsored Channel 9’s late-night news program Nightline. The airline also held a sponsorship agreement with Prisoner, known as Prisoner Cell Block H in the UK.
Ansett offered passengers an onboard news and entertainment service titled Ansett Sky Show, which included two daily 30-minute news segments produced by Sydney’s Channel 7. These broadcasts were transmitted via satellite to major cities and regional airports before being uploaded onto aircraft each day. Domestic flights received monthly refreshed movies and TV shows on tape, while international flights accessed updated content monthly through central data systems on selected 747-400 and 767-300ER aircraft.
Safety briefings were presented both through onboard television screens and live demonstrations until the airline’s closure.
Ansett Worldwide Aviation Services (AWAS)
Ansett Worldwide Aviation Services (AWAS), operating as a subsidiary and leasing division of Ansett Australia from 1985 until February 2000, ranked among the globe’s largest commercial jet aircraft leasing companies. In 2017, AWAS was acquired by Dubai Aerospace Enterprise.
Ansett Flight Simulator Centre / Ansett Aviation Training
Following Ansett Australia's collapse, the Ansett Australia Flight Simulator Centre based in Melbourne remained profitable. In October 2004, Aviation Training Australasia Pty Ltd purchased it along with its business assets and simulators. The new proprietors continued using the Ansett brand under Ansett Flight Simulator Centre and subsequently Ansett Aviation Training, maintaining the iconic Ansett Star Mark emblem.
By April 2008, expansion included new simulators covering Boeing 737, Fokker 100, Beechcraft King Air, Embraer EMB-120 Brasília, and an additional Airbus A320 simulator.
Beginning in 2008, Ansett Aviation Training evolved into Australia’s leading training provider within the Asia-Pacific region by introducing D-level full flight simulators for:
- Airbus A320 I, II & III
- Airbus A320 CEET
- BAe 146
- Boeing 737 Classic
- Dash 8 series
- Embraer 120
- Fokker 100
- King Air 200
- Metro III/23
- Saab 340
Further growth saw new facilities established at Milan's Malpensa Airport in 2017 with simulators for Airbus A320, BAE 146 – Avro RJ (Dublin), Boeing 737-800W, and Bombardier CL-415; Taipei (Taiwan) in early 2018 featuring A320 and ATR-600 simulators; and Brisbane in late 2018 introducing a three-bay simulation centre near Brisbane International Airport. This Brisbane site added an ATR72-600 TRU simulator alongside a second Fokker 100 full flight simulator by early 2019, both certified by CASA.
Additional training devices included King Air 350i/200 simulators located at Maroochydore.
In 2022, ownership of Ansett Aviation Training transferred to Aviation Training Partners, a consortium formed by Bain Capital, Arcadia Capital, and senior executives from Bridger Aerospace Group.
John Holland Aviation Services
After the collapse of Ansett's airline operations in 2002, the engineering division, previously known as the Ansett Australia Maintenance Base at Melbourne Airport, persisted under the name Ansett Aviation Engineering Services (AAES). This unit was responsible for maintaining stored Ansett aircraft and delivering maintenance services to third parties. Although Ansett Australia had ceased its airline activities, AAES continued functioning through five years of administration.
In June 2007, the John Holland Group purchased AAES and subsequently renamed it John Holland Aviation Services. This acquisition ensured job security for 155 employees and management personnel of AAES.
Ansett Aircraft Spares and Services
Ansett Aircraft Spares and Services provides aircraft components and maintenance solutions for manufacturers such as Airbus, Boeing, Bombardier, British Aerospace, Douglas aircraft, and Fokker. The company maintains offices in Sylmar, California, Hayes, Hillingdon (UK), Melbourne, and Istanbul, supported by a comprehensive logistics division.
List of Ansett Subsidiary Airlines
- Kendell Airlines, acquired as a subsidiary in 1990
- Hazelton Airlines, subsidiary from 1999
- Following Ansett’s collapse, Kendell and Hazelton were merged into Regional Express Airlines.
- Aeropelican, subsidiary since 1980
- Skywest Airlines, subsidiary since 1983
- East-West Airlines, subsidiary since 1993
List of Associated Businesses
- Ansett New Zealand, former airline subsidiary
- East-West Airlines, ceased operations in October 1993
- Ansett Aviation Engineering Services
- Ansett Aircraft Finance Limited
- Ansett Australia and Air New Zealand Engineering Services
- Ansett Aviation Equipment
- Ansett Equipment Finance
- Ansett Flying Boat Services
- Ansett Pioneer, interstate coach operator
- Ansett Worldwide Aviation Services, specializing in aircraft leasing
- Diners Club Australia, credit card issuer (68.2% owned; divested to Diners Club USA in 1999)
- National Instrument Company (later known as Ansett Technologies), focused on aircraft instrument maintenance and defense electronics integration
- Austarama Television (ATV-0/ATV-10 Melbourne)
- Universal Telecasters Queensland (TVQ-0/TVQ-10 Brisbane), majority ownership obtained by 1970
- Ansair, manufacturer of aircraft seats that expanded into bus and coach production
- Ansett Wridgways (currently operating as Santa Fe Relocation)
- Ansett International Travel
- Transport Industries Insurance
Ansett Aviation
Operating across Western Australia, Tasmania, and Queensland, Ansett Aviation is a helicopter training flight school managed by Will Richards, grandson of Reginald Ansett. This enterprise is independent from the defunct national airline. Originally launched as Marine Helicopter Charters, Richards renamed the firm to maintain the family heritage. It stands as the sole Ansett-related business under family management and continues to feature the airline’s emblem from the 1970s. Established in 2003, the company specializes solely in helicopter operations, including pilot instruction.
Despite sharing a similar name, it is not affiliated with Ansett Aviation Training. The business retains intellectual property rights to the original Ansett logo through family ownership. Additionally, it has resumed some traditional coastal routes that were once operated by flying boats along Queensland’s coast.
Legacy
The Ansett Transport Museum is housed within the airline’s original aircraft hangar situated in Hamilton.[1][2]
In popular culture
- The Australian group Client Liaison makes multiple nods to Ansett in their retro-inspired music videos.
- Australian musician Lee Kernaghan references Ansett Australia in his 2012 track Flying With The King.
See also
- Air Niugini
- Ansett New Zealand
- Kendell Airlines
- Transport in Australia
- List of defunct airlines of Australia
- Aviation in Australia
- Bob Ansett
Bibliography
Documentaries
External links
- Administration
- Company
- History
- Sir Reginald Ansett Transport Museum
- Key Australian Aviation Policy Developments: The Ansett Airlines Context 1937–18 July 2003 Chronology, Economics, Commerce and Industrial Relations Group, Parliamentary Library, Parliament of Australia
- Ansett Airlines Ephemera, National Library of Australia
- AIRLINES & AIRCRAFT OF THE ANSETT GROUP 1921–2002
- Businesses
- Employee information and support groups
- Official merchandise
- Articles with short description
- Ansett Australia
- Australian companies established in 1935
- Air New Zealand
- Airlines disestablished in 2002
- Airlines established in 1935
- Defunct airlines of New Zealand
- Defunct airlines of Australia
- Former Star Alliance members
- Defunct seaplane operators
- Australian companies disestablished in 2002
- Pages with script errors