Armstrong Group of Companies

Armstrong Utilities, Inc.
Company type	Private
Industry	Telecommunications, Cable television, Internet service provider
Founded	1946
Founder	Jud L. Sedwick
Headquarters	Butler County, United States
Area served	Pennsylvania, Ohio, New York, West Virginia, Kentucky, Maryland
Products	Cable television, Telephone services, Internet services
Number of employees	2300+
Website	www.armstrongonewire.com

Armstrong stands as a prominent provider of cable television, telecommunications, and internet service provider solutions in the northeastern United States, serving markets in Pennsylvania, Ohio, New York, West Virginia, Kentucky, and Maryland. Operating under the name Armstrong Utilities, Inc., it ranks among the top 15 multi-system operators nationwide.

History

The company originated in 1946 when Jud L. Sedwick established Armstrong County Line Construction in Kittanning, located in Armstrong County. Jud and his brother Ned began with two teams installing telephone poles and lines throughout western Pennsylvania, rapidly growing to 12 crews within their inaugural year.

Today

Currently, Armstrong delivers digital cable, telephone, and high-speed Internet services across six states: Pennsylvania, Ohio, Maryland, New York, West Virginia, and Kentucky. The organization employs more than 2,300 individuals and maintains its corporate headquarters in Butler County, complemented by regional offices dispersed throughout its service territory.

Armstrong Cable

The cable television division was initiated in 1963 in Butler with a modest lineup of nine channels. Over the next forty years, Armstrong expanded its reach throughout western Pennsylvania and neighboring regions, facing limited competition until the rise of satellite providers. To remain competitive, Armstrong integrated advanced features such as personal video recorders (PVR), video on demand (VOD), pay-per-view (PPV), and high-definition digital content.

Armstrong Zoom Internet

Armstrong's broadband internet services cater to both residential and commercial users. From 2013 until 2017, a monthly data cap of 200GB was enforced, which was subsequently raised to 400GB in March 2017. Customers have the option to purchase additional data allowances; overages incur a fee of $10 per 50GB without resulting in throttling or service interruptions. By March 2018, the Zoom tier offered a 1TB data cap, Zoom 2 and higher provided a 2TB cap, while Zoom Extreme customers enjoyed unlimited data usage.

Armstrong Cable Telephone

This telephone service can be acquired as part of bundled packages with video or internet services or as an individual offering. It includes unlimited calling across the United States as well as calls to Canada, Puerto Rico, and Guam.

Armstrong Telephone Company

Established in 1950 through the acquisition of Ritchie Telephone Company based in Harrisville, West Virginia, Armstrong operates multiple independent telephone companies across West Virginia, Maryland, Pennsylvania, and New York. These entities supply local and long-distance calling options alongside digital features and DSL internet connectivity.

2012 Best Customer Service Award

In 2012, CableFAX Magazine honored Armstrong with the Best Customer Service award among independent cable operators nationwide.

Additionally, Consumer Reports ranked Armstrong as the top provider for customer service in both 2014 and 2015, surpassing most other Internet Service Providers.

Political activities

During 2012, Armstrong distributed the film 2016: Obama's America at no charge to its subscribers. That same year, it contributed more than $1 million worth of "in-kind cable access" to American Crossroads, a Republican Super PAC, along with a $40,000 donation to Fight for the Dream PAC opposing Senator Bob Casey’s re-election campaign.

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