Basex
| Company type | Private |
|---|---|
| Industry | IT market research, Management consulting |
| Predecessor | The Basex Group |
| Founded | 1983 |
| Headquarters | United States |
| Products | Market research, Competitive intelligence, Management consulting |
Basex was a firm specializing in IT market research and management consulting, focusing on knowledge management, information management, and technologies for collaborative software within large enterprises. Prior to 2001, it was known as The Basex Group.
History
Established in 1983 under the name The Basex Group, the company originally provided guidance to businesses on capitalizing on the deregulated telecommunications landscape that emerged after the Bell System divestiture. This development allowed telecom providers to broaden their service offerings, thereby advancing the Information Age and fostering growth within the Knowledge Economy. As computing technology became accessible beyond major corporations, Basex extended its advisory expertise to smaller organizations undergoing digital transitions.
Research
Basex specialized in delivering market research, competitive intelligence, and management consulting services centered on how organizations and knowledge workers implement knowledge management and collaboration tools. Beginning in the early 1990s, the firm focused on tackling the challenge of information overload, producing analyses that estimated its annual cost to the U.S. economy at roughly $900 billion.
Criticism
Coverage in The Wall Street Journal (2008) and Slate (2006) expressed skepticism about some of Basex's conclusions regarding workplace interruptions, though both recognized the importance of the information overload issue identified by Basex. Subsequently, prominent outlets such as The New York Times, Financial Times, and Business Week have referenced Basex's studies as foundational sources in articles addressing information overload.
References