Berkshire Hathaway Travel Protection
| Company type | Private |
|---|---|
| Industry | Travel insurance |
| Founded | May 2014 |
| Founder | John M. Noel |
| Headquarters | Stevens Point , United States |
Area served | North America |
Key people | Dean Sivley (President) |
| Products | Travel insurance, errors-and-omissions coverage, underwriting support, claims management solutions |
Berkshire Hathaway Travel Protection (BHTP) is a travel insurance provider operating in North America, with its main office located in Stevens Point, Wisconsin.
The company offers a range of services including traditional travel insurance aimed at leisure travelers, errors-and-omissions coverage for travel agents, underwriting support for Managing General Agents (MGAs), as well as claims management solutions.
Founded by John M. Noel, who previously established Travel Guard International and served as chairman and CEO of the Noel Group, BHTP is currently led by President Dean Sivley.
History
BHTP was launched in May 2014 following an agreement signed on January 27, 2014, between Berkshire Hathaway Specialty Insurance and the Noel Group to acquire the assets of MyAssist and Insure America. The company’s focus has been on delivering travel insurance services enhanced by technology that accelerates claims processing through real-time trip monitoring and electronic payment systems.
Products
The product portfolio at BHTP features several ExactCare plans alongside specialized travel insurance options tailored for leisure travelers. These plans are comparable to standard U.S. travel insurance but incorporate fixed benefit payouts designed to assist travelers in managing typical travel disruptions.
In June 2020, BHTP expanded its offerings with ExactCare Lite, a premium coverage plan specifically created for road travelers. This policy protects against losses from non-refundable hotel reservations, attraction tickets, vehicle collision damages, and provides family-friendly pricing that includes coverage for children.
Product reception
According to USA Today, BHTP is “an innovative new company … aiming to cover snafus not covered elsewhere, with minimal effort on the part of the insured.” Travel + Leisure described AirCare as “simple, inexpensive travel insurance that covers what’s never been covered before,” while Condé Nast Traveler highlighted AirCare’s ability to offer assistance without relying on airlines.
However, feedback on FlyerTalk has pointed out issues with claims processing and instances of denied claims related to flight cancellations.
Additional offerings from BHTP include WaveCare for cruise passengers and AdrenalineCare, which targets travelers participating in high-risk or extreme activities.