ConnectWise (company)
| Company type | Private |
|---|---|
| Industry | Software |
| Founded | January 1, 1982 |
| Founder | Arnie Bellini, David Bellini |
| Headquarters | Tampa , United States |
Area served | Worldwide |
Key people | Arnie Bellini (co-founder) |
| Products | IT management software, PSA tools, RMM platforms, cybersecurity, data protection, remote access software |
| Owner | Thoma Bravo |
| Website | www |
ConnectWise is a US-based software firm that develops IT management solutions specifically designed for managed service providers (MSPs) and IT departments. Established in 1982 by brothers Arnie and David Bellini in Tampa, Florida, the company originally focused on IT consulting before pivoting to software creation in the early 2000s. This shift emphasized automation software crafted to meet the needs of MSPs. In 2019, private equity firm Thoma Bravo acquired ConnectWise for an estimated $1.5 billion.
Overview
ConnectWise began by delivering direct IT support to small and medium enterprises within the Tampa Bay area but later redirected its efforts toward developing software for MSPs and IT solution vendors. Its expansion strategy involved significant acquisitions like LabTech Software in 2010, which introduced remote monitoring and management (RMM) features, and ScreenConnect in 2015, enhancing its remote support capabilities. The company employs a subscription pricing structure with multiple tiers and facilitates third-party integrations alongside a partner program that provides marketing assistance and training.
In 2019, ConnectWise further strengthened its managed IT service offerings by acquiring Continuum. Additional acquisitions such as Perch Security in 2020 and both Axcient and SkyKick in 2024 expanded its portfolio in data protection and cloud management. The launch of Asio created a unified platform that consolidates various products to simplify MSP operations.
ConnectWise actively supports the MSP community through efforts like the ConnectWise Foundation, a registered 501(c)(3) nonprofit dedicated to technology education, youth mentorship, veteran assistance, and environmental sustainability. In 2025, it collaborated with IT Nation to introduce PitchIT, a startup accelerator aimed at financing technology companies serving the MSP industry.
Products and Services
ConnectWise provides an extensive range of software solutions and managed services tailored for IT experts and MSPs, including:
- Professional Services Automation (PSA) tools: ConnectWise PSA
- Sales Quoting software: ConnectWise CPQ
- Robotic Process Automation (RPA) solutions
- Remote Monitoring and Management (RMM) platforms: ConnectWise RMM and ConnectWise Automate
- Cybersecurity offerings: ConnectWise Security360, ConnectWise MDR (Managed Detection and Response), and ConnectWise SIEM (Security Information and Event Management)
- Data Protection solutions: ConnectWise Backup360, ConnectWise Cloud Backup, along with the Axcient x360 suite
- Remote Access software: ScreenConnect