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Crystal Decisions

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Adapted from the English Wikipedia article Crystal Decisions, available under CC BY-SA 4.0Updated 8 August 2025
Crystal Decisions
Company typeSubsidiary
IndustryBusiness intelligence software
PredecessorSeagate Software Information Management Group
FateAcquired by Business Objects in December 2003
Headquarters
Vancouver
,
Canada
ProductsCrystal Reports, Crystal Enterprise, Crystal Analysis, Holos OLAP technology

Crystal Decisions—previously recognized as the Seagate Software Information Management Group—specialized in delivering business intelligence solutions.

The firm was established following Seagate Technology's acquisition of both Holistic Systems and Crystal Services, aiming to enhance profitability within the software sector. Holistic Systems contributed its sales framework alongside the Holos OLAP technology, whereas Crystal Services provided robust OEM collaborations centered on the Crystal Reports database reporting application. Their initial unified offering was Seagate Info, which later advanced into Crystal Enterprise, with Crystal Analysis introduced subsequently as an OLAP client interface.

Product development was geographically divided: OLAP-related innovations originated from the former Holistic Systems research facility located in Ipswich, Suffolk, England, while relational database advancements were carried out at Crystal Services’ R&D center in Vancouver, British Columbia, Canada.

In December 2003, the company was purchased by Business Objects. Post-acquisition, the Ipswich development site was shut down, causing approximately 80 job eliminations, as development efforts were centralized in Vancouver and Paris. Maintenance for the Holos product was transferred to Raspberry Software, situated near Ipswich.

The Holos product suite has since been phased out.

Later, in March 2008, SAP completed its acquisition of Business Objects.

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