Dialogic Group
| Company type | Private |
|---|---|
| Industry | Telecommunications technology |
| Founded | 1983 |
| Founder | Nicholas Zwick, James Shinn, Kenneth Burkhardt |
| Headquarters | Parsippany , United States |
Area served | Worldwide (more than 25 countries) |
| Products | Real-time communication media, applications, and infrastructure products including media servers, gateways, load balancers, softswitches, diameter signaling controllers, session border controllers, signaling software, fax boards, FoIP software solutions, bandwidth optimization tools |
| Parent | Enghouse Systems Ltd (since 2020) |
Dialogic Group, Inc., previously known as Dialogic Corporation, was a multinational technology firm based in Parsippany, New Jersey, USA. Prior to its acquisition by Ontario-based Enghouse Systems in 2020, the company operated in more than 25 countries, delivering cloud-optimized communication solutions focused on real-time media, applications, and infrastructure tailored for service providers, enterprises, and developers.
History
Established in 1983 in Parsippany by engineers Nicholas Zwick and James Shinn (both formerly with Advanced Micro Devices), along with Kenneth Burkhardt (formerly from Unisys), Dialogic emerged as a significant contributor to telecommunications technology. Intel purchased Dialogic in 1999 for $780 million, integrating it as the Media & Signaling Division. In 2006, Eicon acquired this division from Intel and reinstated the Dialogic brand.
Dialogic broadened its market presence by acquiring competitors such as NMS Communications and Cantata—the latter including Brooktrout, Inc. and Excel Switching Corporation—thereby enhancing its product range and market position.
In May 2010, Dialogic combined operations with Veraz Networks, a company specializing in softswitch and compression technologies; the merged entity continued under the Dialogic name and moved its headquarters to Milpitas, California.
In 2014, Novacap TMT IV, a Canadian private equity firm, purchased Dialogic and relocated its headquarters back to Parsippany. Two years later, Dialogic acquired Apex Communications to strengthen its portfolio of global real-time communication applications for service providers and enterprises. This acquisition enabled the company to offer application development across networked, premises-based, and cloud environments including WebRTC, unified communications, IVR, on-demand voicemail, and cloud-hosted PBX solutions.
Focusing more on software offerings, Dialogic divested its Converged Communication Division’s hardware business to Sangoma Technologies in 2018. Subsequently, Enghouse Systems Ltd acquired the remaining business in January 2020.
Products
Dialogic provides a comprehensive suite of real-time communication media, applications, and infrastructure products designed for communication service providers, enterprises, and developers. Its offerings encompass media servers, gateways, load balancers, softswitches, diameter signaling controllers, session border controllers, signaling software, fax boards, FoIP software solutions, and bandwidth optimization tools.