GXO Logistics
| Company type | Public |
|---|---|
| Industry | Logistics, Supply chain solutions |
| Founded | March 2021 |
| Headquarters | Greenwich, Connecticut , United States |
Area served | Worldwide (over 30 countries) |
Key people | Brad Jacobs (Non-Executive Chairman), Malcolm Wilson (CEO), Baris Oran (CFO), Adrian Stoch (Chief Automation Officer) |
| Products | Warehousing, contract logistics, reverse logistics, shared warehouse services (GXO Direct) |
Number of employees | 94,000+ (August 2021), 15,000 added by late 2022 |
| Website | www |
GXO Logistics, Inc. is a U.S.-based multinational company specializing in outsourced supply chain solutions, including warehousing, contract logistics, and reverse logistics services for leading global corporations across over thirty nations. Headquartered in Greenwich, Connecticut, GXO counts prominent clients such as Apple, Nike, Boeing, Verizon, Whirlpool, Inditex, and Nestlé among its customer base.
History
In December 2020, XPO, Inc. declared plans to separate its international contract logistics operations into an independent entity. By March 2021, the newly formed company was officially named GXO Logistics Inc. The separation finalized on August 2, 2021, appointing Brad Jacobs as Non-Executive Chairman, Malcolm Wilson—previously CEO of XPO’s European division—as CEO, and Baris Oran as CFO.
In May 2022, GXO expanded its presence by acquiring the U.K.-based retail logistics company Clipper Logistics, known for serving clients such as Marks & Spencer, Morrisons, and Virgin Media O2. Clipper specializes in life sciences logistics, reverse logistics, and repair services. This $1.3 billion deal extended GXO’s operations into Germany and Poland, adding more than 50 locations, 10 million square feet of warehouse capacity, and roughly 10,000 employees. That same month, GXO launched 30 shared warehouse sites in the U.K. and entered the Fortune 500 list. By the fourth quarter of 2022, e-commerce revenues had increased by 31%, while reverse logistics revenues grew by 19%. By October of that year, GXO managed 90 facilities worldwide, secured 450 new contracts, and expanded its workforce by 15,000.
In April 2023, GXO formed a partnership with U.K. grocery chain Sainsbury to oversee fresh and frozen goods distribution across several warehouses. June saw GXO sign an agreement with Zalando to operate an automated fulfillment center near Paris and launch a multi-year expansion strategy in Germany. By mid-2023, the company operated approximately 1,000 warehouses globally. In July, Adrian Stoch was named chief automation officer to spearhead the firm’s automation efforts.
October 2023 marked GXO’s acquisition of U.S.-based PFSweb, Inc., a technology-driven eCommerce order fulfillment platform that bolstered its North American operations.
In March 2024, GXO’s £762 million bid to acquire Wincanton PLC received approval from the board and was ratified by court in April, successfully completing the purchase.
Technology
By the close of 2022, GXO had deployed nearly 7,600 technology units at client locations including collaborative robots (cobots), vision scanning systems, automated guided vehicles (AGVs), and goods-to-person robotics. In May 2023, GXO Direct announced a strategic partnership with Blue Yonder to provide advanced warehouse management software.
Operations
As of August 2021—shortly after its spin-off from XPO—GXO employed approximately 94,000 staff members and operated 869 warehouses encompassing over 208 million square feet across 27 countries. Its contract logistics clientele predominantly serve sectors within technology and infrastructure. In 2023, GXO earned recognition as the world’s largest contract logistics provider.
GXO Direct
Established in 2018, GXO Direct is the company’s shared services segment tailored for businesses that do not require dedicated warehouse space. It allows multiple clients to utilize a single facility and operates in the United States and Canada; since March 2023 it has also expanded into the United Kingdom. GXO Direct utilizes machine learning technologies to optimize workforce productivity.
See also
References