GrandPad
| Company type | Private |
|---|---|
| Industry | Technology |
| Founded | 2014 |
| Founder | Scott Lien, Isaac Lien |
| Headquarters | Minneapolis , United States |
Key people | Scott Lien (CEO) |
| Products | Touchscreen tablet computers for senior citizens |
GrandPad is a U.S.-based technology firm located in Minneapolis, Minnesota that designs and manufactures a touchscreen tablet computer specifically tailored for senior citizens. Its intuitive interface facilitates video calling, photo browsing, news access, and messaging functions.
History
Established in 2014 by Scott Lien, formerly an executive at Intuit and the current CEO, alongside his son Isaac Lien, GrandPad operates out of Minneapolis where the majority of its technological innovation takes place. The inaugural GrandPad tablet was introduced in January 2015.
In March 2016, GrandPad entered into a strategic alliance with Acer, which included an equity stake. That same year, it collaborated with Comfort Keepers, a provider of senior in-home care services, to supply tablets to their clients. A refreshed tablet model incorporating Acer’s contributions debuted in 2017. Additionally, GrandPad incorporated the Lyft ride-sharing application into its platform that year to improve transportation options for elderly users.
By May 2018, senior-focused wireless provider Consumer Cellular invested in GrandPad and assumed the role of its U.S. distributor. Expanding its global footprint, GrandPad launched its first European office in Gorey, Ireland, in March 2019 to support operations across Europe. By 2022, distribution channels broadened further to include Amazon and Walgreens.
Product
The tablet measures 8 inches diagonally and weighs 12.5 ounces. It is powered by a Qualcomm Snapdragon 625 processor paired with 2GB of RAM. Operating on Android, it features a custom interface designed for simplicity and accessibility. The device supports a Qi wireless charging dock and includes built-in 4G LTE connectivity. Family members remotely manage contacts and photo albums; only authorized individuals can send emails or initiate video calls through the companion GrandPad application. The tablet provides games, articles, and music personalized to the user’s preferences without requiring Wi-Fi, landline phones, or passwords. Dedicated customer service is accessible around the clock via a specialized support network. Additional functionalities encompass an encyclopedia, news updates, weather forecasts, flashlight, magnifier tool, music player, and integration with Zoom. Both the tablet and app accommodate nearly 40 languages to serve a diverse user base effectively.