HHA Services
| Company type | Private |
|---|---|
| Industry | Food and facilities management |
| Founded | 1974 in Detroit, Michigan, United States |
| Founder | Daniel W. Bowen, Jr. |
| Headquarters | St. Clair Shores , United States |
Area served | United States |
Key people | Paul Fayad (President and CEO), Dan Bowen III (Executive Vice President) |
| Products | Food services, facilities management, housekeeping, laundry, patient transportation, security, consulting |
HHA Services is a privately owned American enterprise specializing in food and facilities management solutions tailored for hospitals and long-term care facilities across the United States. The company’s main office is located in St. Clair Shores, Michigan.
History
Founded in 1974 in Detroit, MI by Daniel W. Bowen, Jr., HHA Services began as Hospital Housekeepers of America. In 1982, the company expanded its portfolio by creating Consolidated Building Services, which provided janitorial support to medical offices, clinics, and commercial properties.
The following year, in 1983, Medical Pest Control was launched to cater specifically to healthcare environments, while Bowen Educational Systems introduced training programs distributed on a national scale.
By 1985, HHA Services had grown to become one of the leading building service contractors in Southeast Michigan. Two years later, in 1987, Paul Fayad developed the Envirocor software designed for housekeeping management.
The company broadened its reach nationally by 1990. At that time, it divested Consolidated Building and Medical Pest Control businesses and adopted the HHA Services name to better represent its expanded service range. Dan Bowen Jr. stepped down from leadership as Paul Fayad assumed the role of President and CEO, with Dan Bowen III appointed as Executive Vice President.
In 2000, Fayad partnered with Dr. Allen May to establish Video Artists, a firm dedicated to creating customized employee training videos. By 2003, they had introduced a Customer Service video series.
The Food & Nutrition Division was initiated in 2005. Three years later, in 2008, HHA collaborated with the University of Michigan Ross School of Business on research focused on proactive strategies.
Celebrating its 35th anniversary in 2009, HHA earned recognition as the third-ranked organization in its category for being a Cool Place to Work in Tough Times by Detroit Crain's Magazine and the American Society of Employers.
In 2010, Modern Healthcare magazine listed HHA among America's Top 100 Best Places to Work in Healthcare, placing it 21st overall and fourth within the small business sector.
Services
HHA Services delivers comprehensive support management across various areas including Plant Operations and Maintenance, Housekeeping, Laundry, Patient Transportation, Security, and Food Services. Their food-related offerings encompass Patient Dining, Senior Dining, Clinical Nutrition, Retail Food Service, as well as Consulting services.