HP Business Service Management
| Company type | Software product |
|---|---|
| Industry | Information technology, Software |
| Founded | June 2010 |
| Founder | Hewlett-Packard |
| Products | Business service management software suite |
| Parent | HP Software Division |
HP Business Service Management (BSM) is a comprehensive management software solution that combines monitoring of networks, servers, applications, and business transactions. Created and distributed by the HP Software Division, BSM is designed to support intricate IT infrastructures.
In June 2010, HP introduced BSM version 9.0 as an integrated platform for overseeing applications in private and public cloud computing, outsourced IT services, software-as-a-service (SaaS), as well as traditional IT service environments. This launch was part of HP's extensive suite of products intended to assist enterprises and government entities in efficiently managing both cloud-based and conventional IT services.
The core objective of business service management is to synchronize IT tools, methodologies, and workflows with organizational objectives, allowing IT teams to anticipate how technology influences business processes and vice versa.
Components
The HP Business Service Management suite includes modules such as operations intelligence, operations bridge, application performance management, systems and virtualization management, network management, and storage management.