IResQ
| Company type | Private |
|---|---|
| Industry | Computer repair, Electronics repair |
| Founded | 1994 |
| Headquarters | Olathe , United States |
| Products | Repair and upgrade services for computers, tablets, gaming consoles; accessories and replacement parts |
| Parent | My Professional Edge, LLC |
iResQ operates as a trade name of My Professional Edge, LLC, a computer and tablet enterprise established in 1994 and headquartered in Olathe, Kansas. The company focuses on diagnosing and repairing an extensive array of devices such as computers, laptops, tablets, and gaming consoles. Their expertise covers Apple products, Windows-based machines, as well as gaming systems from Microsoft, Sony, and Nintendo. Alongside repair and upgrade offerings, iResQ also retails various accessories and replacement parts.
Services
The range of services provided by iResQ includes troubleshooting and fixing iPods, iPhones, iPads, MacBooks/MacBook Pros, Mac Minis, and PSPs. It serves as an authorized collection point for rechargeable batteries through the Rechargeable Battery Recycling Corporation's Call2Recycle initiative. Moreover, the company purchases used or damaged Apple devices to harvest parts or refurbish them for resale.
In February 2009, iResQ collaborated with a nearby recycling center to channel excess electronics towards nonprofit organizations while also initiating the recycling of its cardboard and paper waste via this partnership.
Previous names
Originally launched as “MacWorks” in 1994, the business rebranded to ResQ Systems, LLC in 2001. By 2007, it managed several divisions under distinct names such as “iPodResQ,” “PowerBookResQ,” and “MacBookResQ.” These individual services were unified under the single brand name iResQ in February 2007.
The Dead iPod Song
iResQ attracted attention by sponsoring a video created by Internet comedians Rhett and Link. The idea stemmed from a fan contest hosted on the company’s “Submit-a-Song” platform, which invited submissions centered on dealing with a non-functioning iPod. Released in February 2008, the video features a guest appearance by viral comedian iJustine and had accumulated more than 2 million views on YouTube as of April 2018.
External links
- Corporate website
- LinkedIn profile