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Mandarin Oriental Hotel Group

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Mandarin Oriental Hotel Group International Limited
Company typeSubsidiary
IndustryHospitality
PredecessorMandarin International Hotels Limited, The Oriental Hotel
Founded1974
Headquarters
Hong Kong
,
Hong Kong
Area served
Worldwide
ProductsUpscale hotels, resorts, residential properties
OwnerJardine Matheson
ParentMandarin Oriental International Limited

Mandarin Oriental Hotel Group International Limited is a global hospitality and management enterprise focused on upscale hotels, resorts, and residential properties, operating 43 locations worldwide,[1] with ownership stakes—either full or partial—in 20 of these.Cite error: The opening <ref> tag is malformed or has a bad name

The Mandarin Oriental brand emerged in 1985 following the consolidation of Mandarin International Hotels Limited and the holding company behind The Oriental,[2]Cite error: The opening <ref> tag is malformed or has a bad name in which Mandarin had held a 49% interest since 1974.[3] Its heritage dates back to the inauguration of The Mandarin (currently Mandarin Oriental, Hong Kong) in 1963. Meanwhile, The Oriental (now Mandarin Oriental, Bangkok) began operations in 1876 as Siam’s pioneering luxury hotel.[4]

Mandarin Oriental Hotel Group functions as a subsidiary under the publicly listed entity Mandarin Oriental International Limited, which is owned by Jardine Matheson.

History

The roots of the 'Oriental' segment of the Mandarin Oriental brand extend to 1863, when American entrepreneurs Captain Atkins Dyer and William West established the Oriental Hotel in Bangkok, Siam (modern-day Thailand). Although the original structure was destroyed by fire in 1865, the hotel officially reopened in 1876.

In contrast, the 'Mandarin' component is more contemporary, with the Mandarin Hotel debuting in Hong Kong’s Central District in 1963. The Excelsior Hotel followed in Causeway Bay in 1973 but ceased operations in 2019.

Mandarin International Hotels Limited was founded in 1974 to facilitate expansion across Asia and acquired a 49% shareholding in the Oriental Hotel, thereby establishing two flagship properties. The brands were unified under the Mandarin Oriental Hotel Group banner in 1985. The company went public on The Stock Exchange of Hong Kong in 1987 as "Mandarin Oriental International Limited," incorporated in Bermuda, and also secured listings in London, Singapore, and Bermuda. The group’s headquarters are based in Hong Kong and managed by Mandarin Oriental Hotel Group Limited.[1]

Marketing

Since September 2005, Mandarin Oriental has been running its "Moments of Delight at Mandarin Oriental" promotional campaign across its portfolio. The campaign video underwent updates in June 2006 with fresh footage and again in October 2014, incorporating lyrics performed by Chinese artist Sa Ding Ding alongside new music arrangements to strengthen the brand’s luxurious image and emotional connection.

Asia-Pacific

The Americas

Middle East

Africa

  • Mandarin Oriental, Marrakech

Europe

Leslie Cheung suicide (2003)

On 1 April 2003, the renowned singer and actor Leslie Cheung took his own life on the 24th floor of the Mandarin Oriental located in Central Hong Kong. Every year since, fans commemorate his memory with a memorial gathering outside the hotel on the anniversary of his passing.

Credit card breach (2015)

In March 2015, certain Mandarin Oriental properties encountered a security compromise involving their point-of-sale systems that impacted credit card information.

Hyde Park fire (2018)

A fire broke out on 6 June 2018 at the Mandarin Oriental Hyde Park in London, likely triggered by welding activities. While no injuries were reported, the blaze interrupted the hotel's extensive renovation project overseen by interior designer Joyce Wang. The property fully reopened on 15 April 2019.

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  4. ↑ Cite error: Invalid <ref> tag; no text was provided for refs named mobk-history