Micromuse

Micromuse Inc.

Company type	Public
Industry	Network management software
Founded	1989
Founder	Christopher Dawes, Angela Dawes (née Collinge)
Fate	Acquired by IBM
Headquarters	San Francisco , United States
Key people	Stephen Allott (former President and CFO), Greg Brown (former Chairman and CEO), Lloyd Carney (former CEO and chairman)
Products	Netcool/OMNIbus, Netcool/Impact, Netcool/RAD (Realtime Active Dashboards)
Parent	IBM

Micromuse Inc. was an American enterprise headquartered in San Francisco, focusing on network management software. Among its collaborators was Psytechnics.

Products

The primary offerings from Micromuse included Netcool/OMNIbus, Netcool/Impact, and Netcool/RAD (Realtime Active Dashboards), which were eventually incorporated into the Tivoli Software suite. While IBM maintained the names Netcool/OMNIbus and Netcool/Impact, Netcool/RAD was renamed Tivoli Business Service Manager (TBSM).

History

Established in London in 1989 by Australians Christopher Dawes and Angela Dawes (née Collinge), Micromuse initially operated as a value-added reseller (VAR) of hardware and software, concentrating on telecommunications and financial industries. The company acted as a UK distributor for Sun Microsystems' Net Manager and marketed HP OpenView software alongside NetMetrix probes. Early support came from angel investor Michael Jackson, who joined the board.

In 1993, Micromuse assembled its team dedicated to the Netcool network fault management software and acquired OMNIbus Transport Technologies Ltd., founded by Phil Tee. The integration of these teams led to the creation of Netcool/OMNIbus. Initial customers included BT and Goldman Sachs.

Stephen Allott became Commercial Director in 1995 and subsequently Managing Director. He implemented a strategy centered on internet expansion, divested the VAR segment in 1997 to concentrate on Netcool, and founded Micromuse Inc. in the United States, establishing its headquarters in San Francisco. Allott also spearheaded the company's NASDAQ initial public offering on February 14, 1998.

By late 1998, Allott had advanced to President and Director roles, succeeding founder Christopher Dawes. In 1999, Greg Brown was appointed Chairman and CEO while Allott served as President and CFO. Allott departed from Micromuse in 2001.

Lloyd Carney succeeded Greg Brown as CEO in 2002. That same year, Micromuse acquired competitor RiverSoft for £43 million; RiverSoft had been established by Phil Tee after his departure from Micromuse in 1996.

In July 2003, Lloyd Carney officially assumed the positions of CEO and chairman, following interim CEO Mike Luetkemeyer.

Micromuse announced in July 2005 its plan to acquire GuardedNet Inc., a computer security company based in Atlanta, for $16.2 million.

Founder Christopher Dawes tragically died in a McLaren F1 accident in Essex in 1999.

In December 2005, IBM agreed to purchase Micromuse for about $865 million in cash.