NJM Insurance Group

NJM Insurance Group

Company type	Mutual insurance organization
Industry	Insurance
Founded	June 7, 1913 (1913-06-07)
Headquarters	Ewing Township, New Jersey , United States
Area served	Connecticut, Delaware, Maryland, New Jersey, New York, Ohio, Pennsylvania
Products	Personal and commercial auto, workers’ compensation, homeowners, condominium, renters, umbrella insurance policies
Website	njm.com

NJM Insurance Group is a mutual insurance organization based in the United States, providing a range of coverage including personal and commercial auto, workers’ compensation, homeowners, condominium, renters, and umbrella insurance policies. Its headquarters are located in the West Trenton area of Ewing Township, New Jersey, with service areas spanning Connecticut, Delaware, Maryland, New Jersey, New York, Ohio, and Pennsylvania.

History

Established on June 7, 1913, originally named New Jersey Manufacturers Casualty Insurance Company, NJM initially concentrated on workers’ compensation insurance following the enactment of New Jersey’s Workmen's Compensation Act. By 1922, it had become the leading workers’ compensation insurer within the state.

In 1921, NJM broadened its offerings to include property loss, commercial auto, private auto, and homeowners insurance products. On January 1, 1965, it combined with New Jersey Manufacturers Indemnity Insurance Company to create the current corporate entity.

Since 1966, NJM’s primary office has been situated in West Trenton, hosting departments such as Personal and Commercial Lines Underwriting, Claims, Medical Services Administration, along with various support operations. Its northern New Jersey operations consolidated in Parsippany in 1996, while a southern branch commenced operations in Hammonton in 2000.

American soccer athlete Carli Lloyd served as NJM’s spokesperson from 2015 until her retirement in 2021. The company extended its market reach by entering Pennsylvania in 2018; Connecticut in 2019; followed by Ohio, Delaware, and Maryland in 2021.

Personal insurance

NJM provides a variety of personal insurance options including auto, homeowners, renters, condominium, and umbrella coverage across New Jersey, Pennsylvania, Connecticut, Ohio, and Maryland. Additionally, through a partnership with American Modern Insurance Group, it offers protection for motorcycles, ATVs, boats, and collector vehicles.

Commercial insurance

Originally created to supply workers’ compensation insurance to businesses in New Jersey, NJM now issues workers’ compensation policies across Connecticut, Delaware, Maryland, New Jersey, New York, and Pennsylvania. The company also supplies commercial auto and commercial general liability (CGL) insurance specifically to businesses based in New Jersey.

Consumer safety

NJM administers Teen Driver Safety Programs within schools throughout New Jersey. In 2013, it introduced the "DNT TXT N DRV" initiative aimed at reducing texting while driving and contributed $50,000 to charitable causes. Since then, NJM has donated over sixty driving simulators to high schools across New Jersey and Pennsylvania to support enhanced driver education focused on safety.

Trenton Thunder

Through collaboration with the Trenton Thunder, NJM supports the "Safe at Home" Program by donating $50 for each run scored during home games throughout both regular season and playoffs to local nonprofit organizations. This effort has raised more than $140,600 since its inception in 2012.

Philadelphia 76ers

Since 2018, NJM has worked alongside the Philadelphia 76ers to advocate for teen driver safety initiatives within Pennsylvania. This partnership featured kickoff events for National Teen Driver Safety Week held at the Wells Fargo Center in both 2018 and 2019.

Philadelphia Union

In 2019, NJM was named the Official Automotive Insurance Partner of the Philadelphia Union, further strengthening its involvement within the regional sports community.

Recognition and awards

• The AM Best Company has assigned NJM a financial strength rating of A+ (Superior) along with a Financial Size Category of XV. Since 1933, NJM has consistently maintained a rating of "A" or higher every year.
• In 2010, 2012, and 2013, NJM reported no valid complaints, consistently ranking among the carriers with the lowest complaint rates for those insuring more than 100,000 vehicles in New Jersey.
• NJM was the inaugural recipient of J.D. Power’s Personal Auto Claims Certification in 2018. The following year, J.D. Power recognized NJM as one of the top performers for overall customer satisfaction in its U.S. Auto Insurance Study.
• In 2019, Forbes included NJM on its lists of America’s Best Employers by State and Best Midsize Employers.
• Clearsurance ranked NJM as the top consumer choice for car insurers in 2018 and placed it second in 2019.
• The New Jersey Governor’s Jefferson Award for corporate philanthropy was bestowed upon NJM in 2016.
• Also in 2016, NJM earned the Teen Driver Safety Leadership Award from the National Safety Council for its impactful Teen Driver Safety Program.
• PR Daily honored NJM with the Corporate Social Responsibility Award in 2019 for Public Health or Safety Initiatives, recognizing the Teen Driver Safety Program.
• In 2022, NerdWallet identified NJM as a leading insurance provider entering that year.