Navitaire
| Company type | Subsidiary |
|---|---|
| Industry | Information technology, Airline software |
| Founded | 1993 |
| Founder | Accenture |
| Headquarters | Minneapolis , United States |
Area served | Worldwide |
Key people | David Evans (Global Managing Director, since 2013) |
| Products | Passenger service systems (New Skies), Travel Commerce platform, loyalty management, revenue accounting and management software, Navitaire Rail |
Number of employees | 750 |
| Parent | Amadeus IT Group |
Navitaire LLC operates as a subsidiary under Amadeus IT Group, focusing on systems for passenger reservations, travel commerce, ancillary revenue generation, merchandising, revenue accounting, and revenue management tailored to airlines and rail operators.
Overview
Based in Minneapolis, Navitaire maintains additional offices in London, Manila, Salt Lake City, and Sydney, providing services globally to the airline and rail sectors. Its data centers are situated in Minneapolis, Salt Lake City, and Sydney. Since 2013, David Evans has held the position of global managing director. The firm employs roughly 750 professionals and supports around 60 clients worldwide.
Navitaire’s primary clientele consists of low-cost carriers (LCCs) and hybrid airline models, where it is recognized as a market leader in passenger service systems. By 2014, the company catered to 43% of the top 100 LCCs and 47% of the leading 30 LCCs based on weekly seat capacity. Notable airline customers include Wizz Air, Jetstar, Spirit Airlines, Azul Brazilian Airlines, HK Express, and Volaris. Additionally, Navitaire extends its technological expertise to railway operators such as SNCF and its branch iDTGV.
History
Founded in 1993 by Accenture under the name PRA Solutions, the company initially specialized in software for airline revenue accounting and protection. It subsequently created "World Network," a direct-distribution platform designed as an alternative to conventional global distribution systems used by travel agents for flight sales. In 2000, PRA Solutions acquired the Open Skies reservation system from Hewlett Packard and rebranded itself as Navitaire in 2001.
In 2002, Navitaire launched codeshare technology for Virgin Blue and later added multi-city booking capabilities for Jetstar. Following Hewlett Packard’s announcement in 2001 to cease support for the HP3000 hardware running Open Skies, Navitaire developed New Skies as a successor system, beginning client migrations in 2005. The company was incorporated into Amadeus in 2015.
Products and services
Navitaire’s flagship passenger service system is New Skies, introduced in 2005. It includes features such as a low fare search engine, multi-city booking options, and supports reservations through online platforms, call centers, and global distribution systems (GDS) using a ticketless e-ticketing model. The system integrates with ancillary travel services like insurance and car rentals while facilitating codeshare partnerships; by 2010, Navitaire maintained 80 codeshare links along with nine GDS connections.
Other solutions offered comprise Travel Commerce—a platform designed to enhance ancillary revenue—loyalty management systems, real-time analytics reporting, revenue accounting software, and revenue management applications. Navitaire Rail is another product tailored for rail operators, enabling multi-channel sales alongside station check-in functionalities.
Awards
Navitaire was honored with the Best Sales and Distribution Innovation award at the 2010 Budgies World Low Cost Airlines Awards. It secured the Innovation of the Year award for Ancillary Revenue & Merchandising at Airline Information's 2013 Mega Awards after finishing as runner-up in 2012. In December 2013, the Minnesota High Tech Association granted Navitaire a Tekne Award recognizing its ticketless system and related services. In March 2019, Navitaire became the first provider of passenger revenue accounting solutions to achieve ONE Order (00) Capable certification from the International Air Transport Association (IATA).