Neighbours: The Finale

Neighbours: The Finale

Company type	Television miniseries
Industry	Television
Founded	July 28, 2022 (2022-07-28)
Headquarters	Australia
Products	Soap opera episodes
Parent	Fremantle

Neighbours: The Finale consists of episodes 8901, 8902, and 8903 from the long-running Australian soap opera Neighbours. It first aired on 28 July 2022 across Network 10 and 10 Peach in Australia, followed by a UK broadcast on Channel 5 on 29 July. This concluding segment marked the end of the series after its cancellation, which resulted from losing its UK broadcaster and the inability to find a new purchaser. Production wrapped up on 10 June after completing filming. The finale was penned by Shane Isheev (episode 8901) and executive producer Jason Herbison (episodes 8902 and 8903), with direction by Scott Major. Anticipating cancellation since 2021, the cast and crew planned the ending well in advance to provide a suitable closure. Despite an online petition amassing over 67,000 signatures advocating for the show's continuation, Channel 5 cited commercial reasons for its termination. Herbison’s goal was to deliver a celebratory conclusion that honored the show's history without resorting to overly definitive plot devices like demolishing Ramsay Street.

During development, Alan Fletcher, who plays Karl Kennedy, kept the media informed with updates. Story arcs were finalized by March, with scripts distributed in May. The finale showcased numerous returning cast members, some announced beforehand—most notably Jason Donovan and Kylie Minogue reprising their iconic roles as Scott and Charlene Robinson. Other prominent returns included Margot Robbie, Natalie Imbruglia, Holly Valance, and Delta Goodrem. Many guest appearances revolved around the wedding of Melanie Pearson (Lucinda Cowden) and Toadie Rebecchi (Ryan Moloney). Additionally, Guy Pearce reprised his role as Mike Young, reuniting with his 1980s love interest Jane Harris (Annie Jones), who had rejoined the series in 2020. Major plotlines featured most Ramsay Street residences being put up for sale alongside Amy Greenwood's (Jacinta Stapleton) desire to grow her family—Herbison crafted this storyline to leave viewers with an open-ended narrative.

Post-production encountered difficulties due to Network 10 opting for a ninety-minute finale broadcast. Episode 8901 was trimmed from its original hour-long version, which allowed for extended dialogue scenes and an additional cameo by Stephanie McIntosh as Sky Mangel that was omitted from the UK airing. Herbison disclosed that more than fifteen minutes of footage were cut. This episode incorporated more commercial music than any previous installment. A highlight was a poignant monologue delivered by Jackie Woodburne as Susan Kennedy, where Susan’s induction into the Ramsay Street history book is narrated during a street party reflection. This scene was crafted as Woodburne’s "performance of a lifetime" and garnered widespread acclaim for its emotional depth.

The finale attracted considerable media attention and critical acclaim, emerging as a significant television event with positive reactions from cast members and celebrities alike, although three former actors expressed criticism. Ratings were strong: in Australia, it drew an audience of 1.382 million—Network 10’s highest viewership for the year—and in the UK, BARB reported 4.02 million viewers including catch-up figures. Following this success, Amazon Freevee acquired rights from the production company to revive the series, with a comeback announced in November 2022.

Plot

Malcolm Kennedy drops by his parents, Karl and Susan, for a midday meal. Jane Harris arrives seeking to talk over personal matters with Susan, while her partner Clive Gibbons shares his worries with Shane Ramsay. Levi Canning invites Izzy to help contribute to the Ramsay Street history book. Callum Rebecchi comes back home for his father Toadfish Rebecchi’s wedding to Melanie Pearson. Clive surprises Jane with a gorillagram, but their moment is interrupted by Mike Young arriving on a motorcycle. Izzy becomes visibly moved while reading the Kennedy family section in the history book. Mike visits his daughter Sam and reconnects with old acquaintance Paul Robinson. Karl and Susan inform Malcolm about Izzy and Shane’s kiss, which has ended their relationship. Paul reveals that Shane is in the process of purchasing Lassiters, and they plan a gathering there. Jane encounters Mike, an ex-partner, and joins them for drinks. Toadie expresses regret over Amy Greenwood’s absence at the wedding; she later returns explaining she ran away due to feelings for him but was supported by Joel Samuels. Susan thanks Izzy for her openness and encourages her to pursue happiness. Harold and Shane join Jane, Paul, Mike, and Sam as they reminisce; Jane leaves when Clive arrives and speaks privately with Mike, who reassures Clive that he is visiting Sam only.

Susan is taken aback upon seeing all the houses on Ramsay Street listed for sale. She and Karl review the history book alongside Harold, who proposes that she write the introduction. Mike and Sam tour the street with Jane, recalling memories they share. Paul confides in Clive that he still harbors feelings for his ex-wife Terese Willis. Susan and Karl discuss the departure of neighbors; Susan expresses doubt about writing the introduction. A drunken Clive attempts to confront Mike but is restrained by Harold. Clive claims he is experiencing a nervous breakdown; Mike assures Paul there is no intention of trouble. Des reveals he advised Clive to give up on Jane. Jane admits she has thought about Mike over the years; Paul questions Mike about what he truly wants. Paul and Terese share a kiss but part ways before she can disclose her breakup with Glen Donnelly. Karl uploads a video about Ramsay Street online, which is viewed by former residents Felicity Scully and Beth Brennan, who learn about Toadie’s wedding. Terese confides in Lucy about her kiss with Paul; Sam encourages her father to move forward since Jane will not be attending the wedding.

During Toadie and Melanie’s wedding, Mike pays a visit to Jane. After the ceremony, Paul and Terese reconcile; Paul decides against selling the hotel. Scott and Charlene Robinson arrive but find no one home; Scott prevents Charlene from entering Number 24 through an open window. Mike shares with Jane details of his breakup with Sam’s mother and expresses hope for happiness despite past emotional wounds. The reception moves outdoors to the street where Aaron Brennan, David, and Leo Tanaka choose to stay following Paul and Terese’s reconciliation. Nicolette Stone remains on the street and resumes her relationship with Kiri Durant; Elly Conway and Chloe mend their friendship. Toadie and Melanie decide to stay on Ramsay Street after watching congratulatory videos from friends and family. Clive announces his intention to relocate to Los Angeles. Jane reconciles with Paul. Amy informs Toadie she has found a sperm donor, hinting it may be someone he knows personally. Mike matches Shane’s offer to purchase Number 24 and plans employment at Erinsborough High School. He confesses his love for Jane, leading them to rekindle their relationship. Susan completes the introduction for the history book as she strolls down Ramsay Street while residents celebrate beneath confetti released from a bursting balloon.

Regular cast appearances

• Stefan Dennis portraying Paul Robinson
• Alan Fletcher as Karl Kennedy
• Ryan Moloney in the role of Toadie Rebecchi
• Jackie Woodburne playing Susan Kennedy
• Lucinda Cowden as Melanie Pearson
• Charlotte Chimes featured as Nicolette Stone
• Rebekah Elmaloglou taking on the character of Terese Willis
• Takaya Honda appearing as David Tanaka
• Richard Huggett in the role of Glen Donnelly
• Annie Jones portraying Jane Harris
• Tim Kano as Leo Tanaka
• Gemma Bird Matheson playing Kiri Durant
• Richie Morris cast as Levi Canning
• Geoff Paine in the role of Clive Gibbons
• April Rose Pengilly as Chloe Brennan
• Phoebe Roberts portraying Freya Wozniak
• Jacinta Stapleton as Amy Greenwood
• Georgie Stone playing Mackenzie Hargreaves
• Matt Wilson in the role of Aaron Brennan

Production

Background

In July 2021, the Australian publication Woman's Day revealed that Neighbours was at risk of cancellation due to a reduction in episodes produced domestically, Channel 5’s decision to replace its timeslot with news programming, and allegations of discrimination involving a guest actor. Executive Producer Jason Herbison was made aware of the show's uncertain future and promptly informed the cast and crew. On 6 February 2022, Channel 5 chose not to renew its contract with production company Fremantle, thereby ending their financial support and broadcast commitment beyond the existing agreement. Fremantle expressed willingness to continue producing the series if a new international partner could be found. Herbison stated he only learned about Channel 5’s withdrawal shortly before it was publicly announced.

Herbison conveyed pride in the series' accomplishments and described the remaining months as a time for celebration, intending to provide a dignified conclusion while keeping future opportunities open. An online petition titled "Channel 5 – Don't Axe Neighbours" amassed over 67,000 signatures, with the petition creator later acknowledged through a mention in an episode.

On 3 March, it was officially confirmed that production would cease in June after nearly 37 years and approximately 9,000 episodes unless a new broadcaster stepped forward. The production team indicated there was "no option" to proceed but committed to delivering a strong finale. Herbison characterized the ending as more of a "resting" period than a cancellation, highlighting the brand's enduring value and potential for revival; meanwhile, cast members were free to explore other opportunities. Channel 5 controller Ben Frow described the decision purely as a "business decision."

Development

Following confirmation of the show's cancellation, Herbison shared that he had envisioned a "wonderful" finale designed to conclude the series "on a high," though he initially withheld specific details. After wrapping up filming, he revealed his plan included an uplifting street party, Susan’s voiceover narration, nods to former characters, a return to the original theme tune, and a direct message to viewers. He deliberately avoided ending with a catastrophic storyline, opting instead to honor the show's legacy and leave open possibilities for its future. Herbison stressed that "Ramsay Street is eternal" and intended for it to remain vivid in audiences’ memories.

Herbison worked closely with story producer Shane Isheev on crafting the final episodes. Upon hearing Herbison’s comprehensive vision—including closing scenes and dialogue—Isheev was deeply moved and chose not to propose alternative ideas. Together with story consultant Sarah Mayberry, they mapped out the concluding two weeks before Herbison finalized scripts. Aware of time limitations, Herbison also oversaw revisions on earlier episodes. By 4 March, Isheev announced completion of the finale storyline, with final sessions held on set.

On 9 May, an unofficially leaked script suggested Kylie Minogue and Jason Donovan would reprise their iconic roles as Scott and Charlene Robinson for the finale, culminating with their return to Ramsay Street declaring, "We're home." Although initially unconfirmed and later refuted by Herbison, rumors about their participation heightened anticipation. By 20 May, lead actor Alan Fletcher had received his final scripts; other writers confirmed their work was complete. On 23 May, Herbison affirmed he had penned the concluding episodes and distributed scripts among cast and crew.

Describing the process as an honor, Herbison aimed to deliver an ending that would satisfy fans through "ultimately joyous" moments reflecting months of both successes and struggles. He noted that no one had yet guessed how it would conclude, believing the final scene would be difficult to foresee. Cast members shared this view: Ryan Moloney emphasized their collective dedication to finishing strongly, while Rebekah Elmaloglou described the finale as a "lovely, big celebration" ensuring the series ended "with a bang."

Cast

In February 2022, reports confirmed that Ian Smith would return as Harold Bishop for the series finale, with filming already in progress. On the day the cancellation was announced, Peter O'Brien’s comeback as original character Shane Ramsay was also confirmed. The production team endeavored to bring back numerous iconic cast members for the final episode. By February, efforts were underway to secure Jason Donovan and Kylie Minogue reprising their roles as Scott and Charlene Robinson; Donovan showed enthusiasm, while Minogue’s response was still pending. Their appearances were officially confirmed in May 2022 through social media and formal statements, with Herbison highlighting their status as the definitive "Neighbours couple" for the finale. He secretly penned their scene, mentioning that little convincing was needed given their fondness for the show’s impact on their careers.

Minogue described her return as an opportunity to express gratitude to long-term fans, reminiscing about cherished moments on Ramsay Street. In May 2022, footage of her filming leaked online. Donovan noted that their scenes involved "denim" outfits but advised fans to temper expectations.

Throughout May, a number of additional cast members from various eras were announced for the finale. Bonnie Anderson reprised Bea Nilsson, reuniting with Jodi Gordon’s Elly Conway. In June, Rob Mills confirmed his comeback as Finn Kelly, followed by Guy Pearce returning as Mike Young after receiving an invitation earlier that year.

As the finale approached, more returns included Anne Charleston portraying Madge Bishop posthumously, Margot Robbie as Donna Freedman—her involvement notable due to her Hollywood career—and characters such as Nina Tucker (Delta Goodrem), Libby Kennedy (Kym Valentine), Billy Kennedy (Jesse Spencer), and Stephanie Scully (Carla Bonner). Natalie Imbruglia and Holly Valance also returned as Beth Brennan and Felicity Scully respectively.

Jason Donovan’s father Terence briefly reprised Doug Willis in a unique episode featuring both father and son. However, Jason’s daughter Jemma Donovan did not appear despite previously playing Harlow Robinson. His half-sister Stephanie McIntosh appeared via video message as Sky Mangel in certain versions—marking another family first. Other returning characters included Callum Rebecchi, Lucas Fitzgerald, and Ned Willis. Alan Fletcher attributed the extensive cast reunions to the performers’ appreciation for the career opportunities granted by the show, calling it a "beautiful celebratory experience" fitting for the series finale.

Several returns were unannounced or only revealed after broadcast: Sharon Davies, Lance Wilkinson, Tad Reeves, Stuart Parker, Naomi Canning, Philip Martin, Sonya Rebecchi, Hendrix Greyson, and Sky Mangel (in Australian airings). Herbison explained that COVID-19 isolation protocols limited further appearances but praised ongoing efforts to incorporate cast members throughout the final days of filming—a testament to the dedication of the production team.

Tom Oliver declined a personal invitation to reprise Lou Carpenter but was honored through flashbacks and a letter featured in the finale. Don Bridges was unable to participate due to scheduling conflicts. Herbison also contemplated including a white Labrador as a tribute to Bouncer but ultimately deemed it unfeasible.

Filming

The episode was helmed by Scott Major, a former Neighbours actor who also plays Lucas Fitzgerald. Months before the finale aired, Alan Fletcher promoted it as an "incredible celebration" featuring returning characters and remarkable story arcs. Nevertheless, the cast was kept unaware of the precise conclusion prior to shooting. In May 2022, Fletcher disclosed that the final episode's scripts had just been completed and predicted a "huge celebration."

Kylie Minogue and Jason Donovan filmed their comeback scenes in late April 2022 after navigating scheduling conflicts. Their appearances were largely separate from the main plots and included minimal dialogue to ensure the spotlight remained on the current cast; these scenes were shot before the finale script was finalized. Actor Tim Herbison described the experience as "very moving." Due to limited availability, body doubles were utilized for certain shots.

Rob Mills confirmed that filming for the final episode occurred on 1 June, describing it as "very heartfelt" with a "beautiful" conclusion. The series wrapped its filming on 10 June 2022. Georgie Stone (Mackenzie Hargreaves) chose to miss her own film premiere in order to participate in the finale, highlighting its historic importance and her commitment to completing her character’s journey. Jackie Woodburne recalled the filming as emotionally taxing but ultimately "joyful," noting that her character’s monologue serves as the series’ closing moment.

Geoff Paine (Clive Gibbons) reported a substantial media presence during the final shoot at Nunawading studios and mentioned the cold weather at Pin Oak Court, where actors had to simulate warmth despite the chill. Alan Fletcher observed that, although emotions ran high, there was a focused environment aimed at meeting demanding deadlines.

Natalie Imbruglia (Beth Brennan) and Holly Valance (Felicity Scully) filmed their scenes together in London in May 2022 after suggesting a joint appearance; while their characters had never interacted on screen before, the actresses share a close friendship. Tim Pearce reprised his role as Mike using original costume pieces. Some scripted moments were removed due to time limitations, including a planned Ramsay Street party sequence which Herbison expressed interest in seeing reinstated.

Margot Robbie celebrated the wrap by sending thirty-seven bottles of champagne, and following the conclusion of filming, the cast gathered for a wrap party on set.

Post-production

Three distinct versions of the finale were produced to cater to different regions. In Ireland, each of the three episodes was broadcast individually on successive evenings. For the UK audience, episodes 8902 and 8903 were merged into a "specially-crafted hour," featuring a unique teaser narrated by Stefan Dennis. The UK edition incorporated commercial music more prominently than previous episodes, including tracks by Harry Styles and George Ezra, enhancing the viewing experience; these songs were omitted from the Australian broadcast. The episode concluded with Barry Crocker's original Neighbours theme, followed by a montage of character photographs accompanied by the message: "Thank you for loving us, we love you."

Network 10 designated a ninety-minute slot for the Australian finale, which led to additional post-production work to integrate episode 8901 into the UK version. This extended format allowed for the restoration of previously cut scenes, such as extra farewell messages from characters like Sky Mangel (Stephanie McIntosh) and Beth Brennan (Natalie Imbruglia), as well as a significant moment where Karl Kennedy (Alan Fletcher) reaffirms his connection with Toadie Rebecchi (Ryan Moloney). This extended edit was later broadcast in New Zealand under the title Neighbours: The Final Farewell.

There remain fifteen minutes of deleted footage that have yet to be released but could appear in a future special edition. Writer Isheev disclosed that a longer interaction between Melanie (Lucinda Cowden) and Callum (Morgan Baker) was removed due to time restrictions. Likewise, dialogue was shortened in a scene where Clive announces his move to Los Angeles; originally, he planned to visit Sheila Canning (Colette Mann) not to reconcile but to gain insight into his failed relationships.

Story development

Main stories

A prominent storyline in the finale revolved around the possible sale of numerous Ramsay Street homes, which would leave Karl and Susan as the sole remaining regular residents. According to a Neighbours spokesperson, many homeowners were departing in search of new beginnings, which deeply affected Karl and Susan. Producer Jason Herbison sought to introduce a "threat to the street" without resorting to previous developer takeover plots, instead using residents moving away as an emotional focal point for the finale. The house sales also provided a narrative device for Mike and Jane’s tour of the properties. Ultimately, all but one sale was canceled, balancing narrative ambition with practical time limitations.

Another significant plotline centered on Toadie Rebecchi and Melanie Pearson’s wedding, bringing an uplifting celebration to conclude the series. The ceremony and subsequent reception were shared between the couple and took place by the lake as a tribute to deceased characters Sonya Rebecchi and Hendrix Greyson. Writers preserved Melanie’s pig enthusiast characteristic through relevant props. Amy Greenwood’s return introduced tension due to her confession of love for Toadie; however, Melanie forgave her and welcomed her attendance at the wedding.

The finale featured numerous returning characters, primarily gathered for the wedding event. Cowden remarked this was an organic method of reintroducing familiar faces, emphasizing Morgan Baker’s return as Callum Rebecchi who supports his father’s new marriage. Herbison confirmed that the wedding provided natural opportunities for guest appearances.

Guy Pearce reprised his role as Mike Young, reigniting a romance with Jane Harris dating back to the 1980s. His comeback also triggered conflict with Clive Gibbons. Pearce’s involvement led to revealing Sam Young as Mike’s daughter, adding emotional resonance to the finale.

Amy Greenwood disclosed she had located a sperm donor for another child but did not reveal his identity. Herbison commended Stapleton’s portrayal and intentionally left the donor’s identity ambiguous. Although Stapleton did not return in 2023, subsequent flashbacks confirmed Lance Wilkinson as the biological father.

Estranged couple Paul and Terese reunited during the finale. Herbison noted that their separation would have endured longer if the series had continued but expressed satisfaction with their reconciliation while acknowledging their complex relationship dynamics.

Susan's monologue

The finale concludes with a voiceover by Jackie Woodburne as Susan, set against visuals of her strolling along Ramsay Street amid a wedding reception street celebration. Harold entrusts Susan with the responsibility of safeguarding the Ramsay Street history book and composing its introduction, which serves as the basis for her reflective narration. She also envisions deceased characters from the series joining the festivities. Herbison regarded this speech as his sincere expression regarding the show and selected Woodburne because "Susan embodies the soul of Ramsay Street," desiring her to "deliver one final, unforgettable performance" before the credits appeared.

Director Scott Major alongside production designer Peta Lawson brought Herbison’s concept for the finale to life. Following Susan’s address, a balloon pops, releasing confetti over the street—an idea initially doubted but eventually embraced. The phrase "everyone deserves a place in the history of Ramsay Street. Even those who watched us from afar" pays tribute to international audiences, while "together, we've been the perfect blend" references the iconic theme song. The original scripts for Susan’s speech were subsequently published online.

Promotion

During the last week of filming, the Australian morning program Studio 10 broadcast live from the Neighbours studios in Nunawading, featuring exclusive interviews for promotional purposes. They were granted sole media access to the set. On 11 July, Kylie Minogue shared behind-the-scenes photos alongside Jason Donovan in character. To celebrate their on-screen reunion, Minogue and Donovan reissued their 1988 hit "Especially for You" across vinyl, cassette, and digital formats. Network 10 marketed the episode as a "history making finale," promising a "compelling and emotional" experience designed to resonate across generations.

In the United Kingdom, multiple magazines spotlighted the finale prominently. Minogue and Donovan graced the covers of TV Choice, TV Mag, What's on TV, and TVTimes. Smith, Minogue, Donovan, Jones, and Dennis featured on the cover of the Daily Mirror's "LOVE TV" magazine. The finale was also highlighted in Inside Soap's thirtieth issue of 2022. Den of Geek released a guide encouraging fans to organize their own viewing parties.

The finale attracted coverage from leading news organizations including BBC News, Channel 5 news, and ITV News, as well as inclusion in the official Sky News podcast. In Australia, journalists from The Age and The Sydney Morning Herald provided live blogs during the event; meanwhile, in the UK, The Guardian hosted a live blog led by Scott Bryan.

Broadcast

In March 2022, it was announced that the concluding episode would be broadcast simultaneously on 1 August 2022 in both Australia and the UK. Although Australian airings had lagged behind those in the UK, starting 13 June 10 Peach began airing double episodes to catch up. A press release in May described the finale as an "epic double episode." David Knox from TV Tonight reported that executives at Network 10 explored various broadcasting strategies aiming to reach the "largest possible audience," though uncertainty remained about airing it on their primary channel.

On 30 June, scheduling adjustments placed the Neighbours finale on Network 10 in Australia and primetime on Channel 5 in the UK. The Australian triple-episode event aired simultaneously on Network 10 and 10 Peach at 7:30 pm on 28 July. Hundreds gathered in Melbourne to view the finale live on a large outdoor screen. Channel 5 shifted its double-episode finale to 29 July at 9 pm following episode 8901’s usual lunchtime and evening slots. In Ireland, Neighbours concluded with episode 8903 broadcast on 3 August via RTÉ One and RTÉ2. New Zealand aired the 90-minute finale on TVNZ 1 on 2 September. The show’s social media teams withheld spoilers until after its UK airing.

Channel 5 controller Ben Frow assigned commissioning editor Greg Barnett with moving Neighbours into a primetime slot and producing supplementary themed content for finale week. This included Neighbours: Made Me A Star, exploring cast members’ careers post-series, and Neighbours: All The Pop Hits & More; Especially For You, featuring music videos by cast members who pursued music careers. Additionally, a custom channel ident was created for finale week, with Alan Fletcher providing continuity announcements during Channel 5’s final episode broadcast.

Reception

Excitement and Expectations

The anticipation surrounding the series finale largely focused on the return of Donovan and Minogue. Ash Percival from HuffPost observed that their casting "ignited Twitter" with enthusiasm from fans, forecasting an "emotional conclusion." Emily Martin of WalesOnline confessed she was hesitant to celebrate the show's ending until their comeback was officially confirmed.

Leaked scenes from the finale triggered various reactions; Chantelle Schmidt of Pedestrian described the conclusion featuring Scott and Charlene’s arrival as "endearing and somewhat predictable," referencing the strong ratings of their wedding episode. Bella Fowler from news.com.au expressed disappointment over the absence of a dedicated return storyline for them but acknowledged it provided a sense of closure for millions of devoted Neighbours viewers. New Zealand’s More FM deemed it the "ideal finale" for the iconic supercouple.

Michael Idato of The Sydney Morning Herald outlined six potential endings, highlighting the writers’ challenge in balancing commercial demands with audience expectations. On-set images showing a property sale sign intensified speculation that Scott and Charlene would come back to Ramsay Street to purchase the house. Jared Evitts from Wales Online reported that producers maintained secrecy amid rampant rumors about how the finale would conclude. Joe Anderton of Digital Spy expressed keen interest in seeing how Pearce’s character would be integrated into the final episode.

Viewership

The initial airing of the finale made Neighbours the highest-rated program in Australia that evening, drawing 873,000 viewers in metropolitan areas and topping all demographics across two channels—its best ratings since 2009. Television journalist Colin Vickery noted a combined national audience of 1.2 million when including metro and regional viewers, peaking at 1.41 million with a 41.6% share of commercial TV.

Updated OzTAM figures released on 5 August 2022 revealed a total audience of 1.382 million, incorporating overnight, regional, and BVOD viewership—a 27% rise over metropolitan overnight numbers. David Knox remarked this was Network 10’s largest audience since Oprah with Meghan and Harry, which attracted 1.78 million viewers.

In the United Kingdom, Episode 8901 garnered 800,000 viewers (16.1% share) during its 1:45 pm slot and 700,000 viewers (6.6% share) at 6 pm. The finale itself drew 2.5 million viewers (17% share), marking it as the highest-rated episode since 2008 and the third most-watched since Neighbours moved to Channel 5. BARB reported consolidated figures of 4.02 million on 8 August—including catch-up and recordings—making it Channel 5’s top program that week and outperforming all simultaneous episodes of EastEnders. Final viewing figures are expected to increase further with additional repeats and extended catch-up data.

Critical Reception

Positive Reviews

The finale earned "Pick of the day" accolades in publications such as Radio Times, The Times: Saturday review, and Total TV Guide, among others. It was featured in What's on TV's "Hot TV" section as a "historic finale" marking an "end of an era."<ref>Brown highlighted how the episode aimed to satisfy multiple generations by showcasing a parade of familiar characters to please long-time fans. He noted that Mike and Jane took center stage more than Scott and Charlene. Helen Daly from Radio Times commended the wedding’s distinctive American-western flair and regarded Scott and Charlene’s comeback as nostalgic yet somewhat detached from the main plotline. Daly emphasized Jackie Woodburne’s portrayal as the emotional core, especially her moving monologue encapsulating the show’s ethos.

James Jackson (The Times: Saturday review) likened it to a "TV event" on par with soap opera equivalents of Top Gun: Maverick. Frances Ryan (The Guardian) praised the opening credits montage for its nostalgic impact and celebrated high-profile returns as proof of the show’s enduring success. She singled out Guy Pearce's acting while noting how effectively the finale balanced closure with sentimentality. David Knox (TV Tonight) commended Dennis’s opening remarks as a fitting homage and acknowledged how well writers managed multiple story arcs and character returns overall. He regarded Woodburne’s performance—particularly Susan's speech—as a standout moment. Karl Quinn (The Age) described the finale as reassuring, heartfelt, humorous, and touching, highlighting Izzy’s redemption arc.

Laura-Jayne Tyler (Inside Soap) praised Woodburne for her powerful acting alongside key romantic scenes. Her colleagues Johnathon Hughes and Alice Penwill characterized the finale as epic, noting characters left on a positive note. Daniel Kilkelly (Digital Spy) appreciated the surprise twist where some characters chose not to relocate despite earlier hints, applauding Pearce’s smooth reentry into his role and Woodburne’s memorable performance, especially Susan’s closing narration which he found deeply moving.

Ash Percival (HuffPost UK) described Woodburne’s voiceover as an evocative, tear-inducing journey through nostalgia. Charlie Milward (Daily Express) called it an emotional rollercoaster with satisfying resolutions for key characters. Paul Stuart (Coventry Telegraph) and Katy Hallam (Birmingham Mail) both praised Susan's heartfelt farewell address.

Shannen Findlay (Mamamia) lauded how smoothly Toadie and Melanie's wedding unfolded alongside surprise guest appearances, summarizing the finale as emotionally resonant. STV News highlighted touching reunions, a joyous wedding celebration, and a tribute featuring numerous stars. Naomi Clarke and Kaitlin Easton (Daily Record) underscored themes of nostalgia and emotional reunions while noting Susan's poignant speech.

Claudia Connell (Weekend) anticipated an emotional goodbye fueled by returning cast members. Steven Murphy (Daily Express Saturday Magazine) focused on Toadie and Melanie's wedding as pivotal to the episode along with unexpected surprises. Jon Peake (Total TV Guide) valued nostalgia evoked through returning characters. Various other outlets praised the finale as a heartfelt farewell that delivered on its promise for a memorable conclusion.<ref>

Emma Shacklock (Woman & Home) highlighted special moments throughout the episode with Woodburne’s monologue standing out as particularly emotional. Anita Singh (The Daily Telegraph) applauded Guy Pearce’s performance during Mike and Jane's reunion as Oscar-worthy, calling it perfect for nostalgic audiences. Ian Hyland (Daily Mirror) described the finale as thoroughly enjoyable without major surprises but memorable for romantic chemistry between returning leads; he critiqued promotional overexposure for diminishing some cameo effects.

Mixed and critical assessments

Ed Power of The Irish Times commended the finale's star-studded ensemble, describing the episodes as feeling like "two finales rolled into one" and applauding Guy Pearce for his dedicated portrayal. Gwendolyn Smith from i characterized the "momentous double-episode conclusion" as a "tearful, nostalgia-filled extravaganza" that pleased both long-time Neighbours enthusiasts and returning viewers, despite its "low-intensity drama and improbable emotional reversals." She depicted the closing moments as "sentimental, emotionally charged, and somewhat surreal."

In contrast, Ben Dowell of The Times criticized the episode for its lack of narrative clarity, subpar editing, direction, and occasional weak performances, likening it more to a "shoddy documentary" than a drama. Nick Hilton from The Independent rated it one star, condemning the absence of a cohesive plot and considering the extended length a choice that "only extends the suffering." He pointed out the disparity between regular cast members and high-profile alumni, describing the production as cheap and fragile.

David Brown of Yahoo! News dismissed much of the finale as a mere showcase of familiar faces designed to appease fans rather than deliver compelling drama, labeling it an "awkward" and "oddly empty" effort. Amy Denman from the Daily Mirror reported audience dissatisfaction regarding omitted scenes in the UK broadcast, with numerous social media users voicing complaints about missing moments and absent stars.

Cast and celebrity reactions

Craig McLachlan, former Neighbours actor known for his role as Henry Ramsay, was notably absent from the finale despite his character’s popularity. Having been acquitted of sexual assault allegations previously, McLachlan attributed his exclusion to cancel culture. His representative criticized the decision to omit Henry when his on-screen family returned. Following the finale, McLachlan honored his character by filming himself reprising Henry Ramsay. Original cast member David Clencie (Danny Ramsay) claimed producers declined his offer to participate and accused writers of appropriating his storyline ideas sourced from a fan website. Nicola Charles (Sarah Beaumont) suspected her exclusion was due to her unvaccinated status against COVID-19, describing the episode as a "disorganized mess" and expressing relief that her character did not appear.

Takaya Honda revealed that many cast members gathered for a viewing party of the finale. Australian soap Home and Away paid homage following the broadcast. British soap EastEnders shared a farewell video featuring a cameo by Alan Fletcher alongside cast well-wishes. Similarly, Coronation Street posted a farewell message with actors Sally Ann Matthews and Rob Mallard bidding adieu.

Australian politician Bill Shorten referred to the finale as an "ultimate throwback," highlighting its representation of inclusive television for people with disabilities. Actress Penny McNamee congratulated the cast, stating it "evoked all the emotions." Comedian Rove McManus praised it as a "blockbuster conclusion." Presenter Angela Bishop described it as "exceptional." Media figures Myf Warhurst and Lisa Wilkinson lauded Pearce’s and Jones’s performances, advocating for a spin-off series. Actress and producer Jane Kennedy admired their work and shared that the finale moved her to tears.

Home and Away actress Emily Symons expressed sorrow that her show remains the sole Australian soap on air, calling the finale "the most beautiful episode ever" while noting its emotional reunion of past characters. Screenwriter Russell T Davies praised it as "brilliant," singling out Woodburne’s performance, the Izzy storyline, and revisiting Jane’s makeover as highlights.

Audience Reaction

The concluding episode was widely commended by viewers for its skillful resolution of plotlines and the return of familiar characters. Research conducted by Dr. Adam Gerace from CQUniversity revealed that audiences experienced profound emotions of mourning and loss following the show's conclusion, while simultaneously expressing appreciation for its overall influence. The study emphasized that the intensity of fans' emotional reactions was closely tied to the strength of their parasocial bonds with beloved characters.

Awards and Nominations

In 2024, Herbison received a nomination for Best Script for a Television Serial at the 56th AWGIE Awards for Episode 8903.

Subsequent Developments

During 2022, negotiations took place with five prospective broadcast partners, including Amazon Freevee, regarding Neighbours. These discussions were kept confidential from the cast and crew, with only Herbison being informed. After the finale garnered a strong viewer response, Amazon confirmed an agreement with Fremantle to jointly produce upcoming episodes. The renewal of the series was officially announced on 17 November 2022, with new episodes resuming from episode 8904 on 18 September 2023.