Nextiva
| Company type | Private |
|---|---|
| Industry | Customer experience management, Cloud communications |
| Founded | 2006 |
| Headquarters | Scottsdale , United States |
Key people | Tomas Gorny (CEO) |
| Products | NextOS unified communications platform |
| Revenue | $350 million (2024) |
Number of employees | 1000+ (2024) |
Nextiva is a company focused on customer experience management (CXM), with its main office located in Scottsdale, Arizona. It delivers cloud-based communication services and technology, supporting over 150,000 business clients. As of 2024, Nextiva's revenue is estimated at $350 million, and it employs more than 1,000 individuals. Under the leadership of CEO Tomas Gorny, the firm continues to grow its footprint through innovative customer experience solutions and targeted acquisitions.
History
Established in 2006, Nextiva had expanded its workforce to approximately 120 employees by 2012. Deloitte reported that the company's growth rate reached an impressive 1548% in 2014. Revenue neared $100 million by mid-2016. By January 2017, sales had climbed to $110 million, with a staff count of 700. The company’s revenue further increased to $200 million by 2020.
Towards the end of 2022, Nextiva reduced its employee base by 14%. In 2024, it broadened its operations by launching an AI innovation center in India.
Product line
Nextiva provides a subscription-based unified communications platform known as NextOS, compatible with Windows, MacOS, Android, and iOS. This cloud-driven platform encompasses communication tools, CRM, video conferencing, email services, analytics, screen sharing, as well as AI and machine learning features. NextOS also offers integrations with Microsoft Outlook, Google Cloud applications, QuickBooks, Dropbox, and Zendesk.