Remedy Corporation
| Company type | Public (1995–2001) |
|---|---|
| Industry | Software |
| Founded | 1990 |
| Founder | Doug Mueller, Dave Mahler, Larry Garlick |
| Defunct | 2004 |
| Fate | Acquired by Peregrine Systems in 2001; later acquired by BMC Software in 2002 and renamed Service Management Business Unit in 2004 |
Key people | Larry Garlick (CEO until 2001) |
| Products | Action Request System and associated IT service management applications |
| Parent | BMC Software (since 2002) |
Remedy Corporation was recognized as a software firm specializing in the Action Request System and its associated applications, gaining prominence as a key player in the IT service management (ITSM) software sector. Presently, it functions as the Service Management Business Unit within BMC Software.
History
Remedy was established in 1990 by Doug Mueller, Dave Mahler, and Larry Garlick, who served as CEO until 2001. The company went public in 1995. By 1996, it earned the distinction of being named the "Number 1 Top Hot Growth Company in America" by Business Week.
In 2001, Remedy was acquired by rival Peregrine Systems for $1.2 billion through a combination of cash and stock. Following accounting discrepancies, Peregrine filed for Chapter 11 bankruptcy protection in September 2002. Shortly thereafter, in November 2002, Peregrine divested Remedy’s business unit to BMC Software. Remedy continued under the name Remedy, a BMC Software Company until 2004 when it was renamed as the Service Management Business Unit.
External links
- Remedy IT Service Management
- BMC
- Archived ARSList Mailing List and Archives – an independent community of ARSystem users
- Archived Remedies for Remedy – user-contributed news and information on Remedy AR System