ServiceTitan
| Company type | Public |
|---|---|
| Industry | Software, Customer relationship management |
| Founded | 2007 |
| Founder | Ara Mahdessian, Vahe Kuzoyan |
| Headquarters | Glendale, California , United States |
Area served | Global |
| Products | CRM software, sales, customer service, marketing automation, e-commerce, data analytics applications |
ServiceTitan, Inc. is a cloud-based software firm based in Glendale, California, United States. It specializes in customer relationship management (CRM) solutions designed specifically for trades professionals, offering applications that support sales, customer service, marketing automation, e-commerce, and data analytics.
History
Founded in 2007 by Ara Mahdessian and Vahe Kuzoyan, ServiceTitan launched its cloud platform five years later, in 2012.
The company extended its global reach in 2019 by establishing an office in Yerevan, Armenia.
Although ServiceTitan initially targeted an initial public offering (IPO) in 2022, it delayed the process due to prevailing market conditions but continued collaborating with investment banks Goldman Sachs and Morgan Stanley to prepare for a 2024 IPO. After the 2024 United States presidential election, the firm submitted its IPO registration with the Securities and Exchange Commission. Its shares were introduced on the Nasdaq exchange at an opening price of $71 each. Prior to going public, ServiceTitan secured $1.4 billion through eight funding rounds from investors such as Iconiq Capital, Bessemer Venture Partners, TPG Inc., and Index Ventures.
Acquisitions
In 2021, ServiceTitan broadened its portfolio by acquiring Aspire Software, a provider of landscaping software, along with ServicePro, which caters to pest control and lawn care service providers.
The company further reinforced its presence in the lawn care and pest control sectors by purchasing FieldRoutes, a mobile SaaS platform, in January 2022.
April 2024 saw ServiceTitan acquire Convex, a San Francisco-based sales and marketing platform, enhancing its capabilities in customer engagement.
Most recently, in September 2025, the firm expanded its HVAC market offerings by acquiring Conduit Tech, a platform specializing in HVAC sales and design.
Products
In 2025, ServiceTitan introduced new AI-driven tools aimed at automating contractor workflows, underscoring its commitment to innovation and improving operational productivity.