TIM Group
| Company type | Public |
|---|---|
| Industry | Telecommunications |
| Predecessor | SIP, IRITEL, Italcable, Telespazio, SIRM |
| Founded | 27 July 1994 |
| Founder | IRI (via consolidation) |
| Headquarters | Rome, Milan, Naples , Italy |
Area served | Italy, Brazil, Argentina, Paraguay |
Key people | Luigi Gubitosi (CEO), Arnaud de Puyfontaine (Chairman) |
| Products | Fixed-line telephony, mobile telephony, DSL internet connectivity, mobile television, cloud storage services |
| Owner | Italian government (Golden Power rights exercised since 2017), Vivendi (major shareholder until 2025), CVC Capital Partners (interested party) |
Number of employees | 4500 layoffs reported in 2018 (exact number not specified) |
| Parent | TIM Group |
| Website | www |
TIM S.p.A. (previously known as Telecom Italia S.p.A.) is a prominent Italian telecommunications company with main offices located in Rome, Milan, and Naples—notably housed in the Telecom Italia Tower. The company provides services including fixed-line, public, and mobile telephony, as well as DSL internet connectivity.
As Italy's leading telecom operator by both revenue and subscriber base, TIM was formed in 1994 through the consolidation of multiple state-owned telecommunications firms, most notably SIP, the former state monopoly provider.
TIM’s stock is traded on the Borsa Italiana. Since 2017, the Italian government has exercised its "Golden Power" rights over TIM to protect key national strategic interests.
The group maintains an international presence through its subsidiary TIM Brasil, which serves approximately 72.6 million users. Overall, the TIM brand accounts for more than 114 million customers worldwide.
As of April 2024, the company's net revenue distribution is divided between Italy (72.9%) and Brazil (27.1%).
Foundations
In 1925, the telephone system in Italy was restructured by Benito Mussolini’s government, which led to the creation of STIPEL. The original Telecom Italia foundation included four regional companies: TIMO, TE.TI., TELVE, and SET.
In 1964, Società Idroelettrica Piemontese (SIP), initially an energy provider founded in 1918, exited the energy sector and acquired all telephone companies across Italy, becoming Società Italiana per l'Esercizio Telefonico. This entity was overseen by the Ministry of Finance and functioned as a state monopoly from 1964 until 1996. Telephone subscribers were charged a "Canone Telecom" rental fee for their home lines.
1994–2005: Telecom Italia’s expansion into mobile and broadband
Telecom Italia made its debut in the mobile telecommunications market in 1990 by launching a TACS network through its Telecom Italia Mobile Radio Services division.
Formally established on 27 July 1994, Telecom Italia emerged from merging several telecommunications entities such as SIP, IRITEL, Italcable, Telespazio, and SIRM—all subsidiaries of STET—following a restructuring plan presented by IRI to the Finance Minister.
In 1995, Telecom Italia separated its mobile operations into Telecom Italia Mobile (TIM), while continuing to concentrate on fixed-line telephony and infrastructure development under managing director Francesco Chirichigno. On 7 October that year, TIM introduced Italy’s inaugural rechargeable prepaid calling card—the TIM Card—marking a global first for this technology. By late 1996, TIM had also pioneered prepaid plans on GSM networks, accelerating mobile user growth significantly.
Alongside Telecom Italia Net (Tin.it) and early internet service providers, Interbusiness was founded as Italy's largest internet network, facilitating broader internet access nationwide. In 1996 TIM launched a rechargeable prepaid GSM phone card and followed with SMS services in 1997.
Privatization occurred in 1997 under chairman Guido Rossi, transforming Telecom Italia into a diversified multimedia corporation.
Facing heavy debt by 2001, Marco Tronchetti Provera acquired the company. That April saw the debut of its first consumer ADSL offering with download speeds of 256 kbit/s and upload speeds of 128 kbit/s. In 2002, it rolled out Alice ADSL Flat featuring WiFi for €40 per month plus a €14.57 telecom tax; subscription required an existing home phone line.
Telecom Italia Media was established in 2003 from SEAT Pagine Gialle to concentrate on television broadcasting with channels such as La7 and MTV. After editorial realignment, Telecom Italia reacquired Tin.it and Virgilio.it from its media division in 2005.
On the international front, Telecom Italia operates across South America through TIM Brasil based in Rio de Janeiro and via Telecom Argentina serving Argentina and Paraguay. It previously held a 50% share in Bolivia's Entel until the Bolivian government nationalized it in 2008.
In 2002 TIM became Europe’s first mobile operator to launch MMS services. Between 2002 and 2004 it expanded its value-added offerings to include SMS/MMS content delivery, WAP browsing capabilities, games, and Java applications.
In 2003 TIM introduced the world’s first mobile television service utilizing emerging video technology on mobile devices. That same year it joined FreeMove—an international roaming alliance—with major operators T-Mobile, Orange, and TeliaSonera.
The year 2004 marked the introduction of EDGE and UMTS technologies under the TIM Turbo initiative to support high-speed data transmission services.
2005–2014: Telefónica's Acquisition of Telecom Italia
The year 2005 saw the debut of Italy's pioneering mobile community, known as TIM Tribù.
In June 2005, TIM was integrated into Telecom Italia, remaining the brand for the company's mobile telephony offerings.
Amid mounting financial liabilities in 2005, Telecom Italia's CEO Marco Tronchetti Provera stepped down in 2006.
In 2007, a consortium named Telco, primarily led by Telefónica alongside several Italian banks, took over Telecom Italia. Telefónica owned 46% of Telco, which in turn held a 22% stake in Telecom Italia.
By December 2011, the company had launched TIM Cloud, a cloud-based storage solution allowing customers to securely store digital content.
November 2012 marked the introduction of TIM’s LTE network, significantly boosting ultrabroadband capabilities.
The TIM Wallet service was rolled out in February 2013, facilitating NFC-enabled smartphone payments.
Toward the end of 2013, Telefónica sought to gain full ownership of Telco by January 2014, positioning itself as Telecom Italia’s principal shareholder. However, this plan encountered regulatory obstacles from Brazilian authorities due to competitive concerns involving Telefónica's Vivo and Telecom Italia's TIM in Brazil.
In 2014, Telecom Italia broadened its multimedia entertainment portfolio by launching applications such as TIMgames, TIMmusic, TIMreading, and TIMvision.
2015: Brand Consolidation
During 2015, the company embarked on a rebranding initiative to consolidate all services under the unified TIM brand. This strategy extended beyond mobile telephony to encompass fixed telephony services, resulting in the phase-out of the Telecom Italia name. The board also sanctioned the establishment of Infrastrutture Wireless Italiane (INWIT), responsible for managing approximately 11,500 wireless towers—a strategic effort to capitalize on infrastructure assets.
TIM acted as the Official Global Partner for Expo 2015, facilitating Italy’s first-ever digital smart city within the expo grounds. The company deployed cutting-edge fixed and mobile ultra-broadband networks along with comprehensive Wi-Fi coverage utilizing Cisco technology, underscoring its leadership in digital infrastructure and connectivity solutions.
2015–2018: Vivendi’s Involvement
In October 2015, Vivendi increased its Telecom Italia shareholding from 15.49%, reaching a 24.6% stake by May 2017. Vivendi’s CEO, Arnaud de Puyfontaine, was appointed executive chairman of Telecom Italia. Amos Genish assumed the CEO role on 28 September 2017 but faced criticism after implementing layoffs affecting 4,500 employees by June 2018. Luigi Gubitosi replaced him on 18 November 2018.
Following the brand unification under TIM in 2016, Telecom Italia officially changed its corporate name to TIM Group while occasionally retaining use of its original title.
2023–2024: NetCo Spin-Off
On 12 June 2024, Moody’s upgraded TIM’s credit rating from B1 to Ba3. The transfer of network operations to KKR was completed on 1 July 2024, resulting in a €22 billion reduction in TIM’s debt. The transaction valued the network at €18.8 billion, with potential increases up to €22 billion contingent on earn-outs tied to a prospective merger between NetCo and Open Fiber.
On 9 July 2024, S&P raised TIM Group’s credit rating from B+ to BB while maintaining a stable outlook. By the end of July, TIM reported first-half revenues of €7.1 billion (up by 3.5%) and EBITDA of €2.1 billion (a rise of 9.4%), alongside net debt reduced to €8.1 billion with further decreases expected before year-end. Fitch also upgraded TIM’s rating to BB with a stable outlook.
On 19 August 2024, TIM entered into a partnership with Nokia aimed at enhancing its Brazilian 5G network capabilities. On 2 October, TIM evaluated an acquisition proposal from the Italian Ministry of Economy and Finance and Asterion fund for Telecom Italia Sparkle, targeting an infusion of €700 million and progress in debt restructuring efforts.
On 23 October, corruption allegations were brought against Simone De Rose, head of procurement at TIM, and Emilio Graziano from NTT Data Italia. In response, TIM appointed Giampaolo Leone as new procurement head and pledged full cooperation with investigators while considering legal action for damages.
By early November, TIM Brasil demonstrated robust revenue and profit increases, reaffirming its importance as a key source of cash flow within the group.
On 13 November, TIM Group announced Q3/9M results for 2024 showing revenues totaling €10.7 billion and a gross operating margin of €2.7 billion; adjusted net financial debt stood at €8.0 billion.
On 17 December, CVC Capital Partners revealed interest in acquiring Vivendi’s entire stake in Telecom Italia, prompting a stock price increase of approximately 5.7%.
2025–present: Poste Italiane’s Involvement and Sparkle Divestment
On 13 January 2025, the Milan court dismissed Vivendi's challenge against TIM's board concerning the divestiture of its network assets. Subsequently, on 15 January, TIM's board evaluated a proposal from the Ministry of Economy and Finance alongside Retelit to acquire complete ownership of Sparkle for close to €700 million. Furthermore, 20 January was the deadline for TIM to engage with the Italian government regarding reimbursement of the 1998 license fee, a sum potentially amounting to several hundred million euros. Should both agreements be finalized, TIM stands to lower its debt by an additional €1.8 billion. On the same day as the board meeting, TIM’s share price closed at €0.258, marking a 0.47% increase and indicating a positive trend compared to last year’s lows.
By 12 February 2025, TIM Group announced improved profitability in its 2024 financial results and confirmed approval of the €700 million sale of Sparkle, anticipated to conclude within the year. The company also declared it would defer dividend distributions until 2026.
On 17 February 2025, a share swap transaction took place between Cdp and Poste Italiane, resulting in Poste Italiane acquiring Cdp’s holdings in TIM. This move positioned Poste Italiane as a principal shareholder and strategic ally of TIM, aligning with the Italian Government’s objective to safeguard and bolster TIM as a vital national enterprise. In exchange, Cdp exited its equity position in TIM, receiving cash and shares in Nexi. By 5 March 2025, TIM Group reported enhanced financial metrics, with after-lease liabilities amounting to €7.266 billion.
Vivendi Decreases Its Equity Stake
Beginning on 18 March 2025, Vivendi started reducing its ownership from 23.75% down to 18.4%, officially notifying CONSOB on 21 March. Then on 28 March 2025, Poste Italiane acquired an additional 15% of TIM shares from Vivendi for roughly €684 million at a price of €0.2975 per share, raising its total stake to 24.8% and establishing itself as the majority shareholder in TIM Group.
Poste Italiane Becomes Majority Owner
As of April 2025, Poste Italiane holds a controlling interest of 24.81% in TIM Group, while Vivendi’s holding has been reduced to 2.5%. On 14 April 2025, the transfer of Sparkle to the MEF-Retelit consortium was finalized, with full completion anticipated by late 2025. On 24 June 2025, TIM ratified its financial statements for 2024 and broadened its corporate objectives, indicating ongoing strategic collaboration with Poste Italiane aimed at exploring potential synergies.
The principal shareholders of TIM Group as of 15 October 2024 were:
| Shareholder | Percentage |
|---|---|
| Vivendi | 23.75 % |
| Cassa Depositi e Prestiti | 9.81 % |
| Foreign institutional investors | 40.64 % |
| Other shareholders | 20.84 % |
| Italian institutional investors | 4.33 % |
| Treasury shares | 0.63 % |
By 23 May 2025, there was a significant change in ownership structure:
| Shareholder | Percentage |
|---|---|
| Poste Italiane | 24.81 % |
| Vivendi | 2.506 % |
Fraudulent Activity in Brazilian Prepaid Mobile Services
On 8 August 2012, TIM Brasil became embroiled in a major controversy when the Brazilian National Telecommunications Agency (Anatel) disclosed that within TIM’s prepaid voice plan "Infinity," which held a market share of approximately 24.7%, calls were deliberately disconnected to compel users into initiating—and paying for—additional calls. On a single day, this practice resulted in the disconnection of about 8.1 million calls, generating an estimated $2 million in revenue for the company. The Paraná State Public Ministry filed legal action against TIM seeking to halt new mobile line sales across Brazil and impose substantial fines.
In addition, during 2013 TIM faced allegations related to unfair billing methods, including charging €4 under its New Flat Day Free tariff plan.
Operations
Through its subsidiaries TIM and TIM Brasil, Telecom Italia Group delivers both fixed-line and mobile telecommunications services across Italy and Brazil. Additionally, Telecom Italia San Marino provides DSL internet and telephony services within Italy and San Marino. The group's international telecom operations are managed by Telecom Italia Sparkle. By 2013, the organization reported a workforce of 66,025 employees and carried a debt load close to €26 billion.
Telecom Italia holds ownership of Olivetti, a company specializing in computer peripherals and mobile phone manufacturing. By March 2014, it dominated Italy's fixed-line market with a 62% share and led the mobile postpaid segment with 45%. In the prepaid mobile sector, Telecom Italia shared a 31.5% market presence alongside Vodafone.
After the 2016 consolidation of 3 Italy and Wind Telecomunicazioni into Wind Tre, Telecom Italia became the second-largest telecom operator in Italy with approximately 30 million customers, trailing Vodafone’s 25 million subscribers. The company retained its leading position in both fixed access lines and mobile postpaid segments.
High debt issue
The substantial debt burden largely originated from the 1999 acquisition led by Roberto Colaninno, who financed the takeover by placing the financial obligations onto the company itself. As of the close of 2019, Telecom Italia S.p.A. reported total liabilities amounting to €27 billion. Moody’s assigned a B1 credit rating with a negative outlook in 2015. By late 2023, TIM Group’s net financial debt excluding leases stood at €20.3 billion, while adjusted net financial debt reached €25.7 billion.
Removing high debt
On July 1, 2024, the divestment of its network infrastructure to KKR resulted in a €22 billion reduction in TIM Group’s debt, effectively resolving its excessive leverage issue. Post-transaction, the remaining indebtedness significantly decreased, with expectations that it will drop below €7.5 billion by year-end 2024. This reduction in leverage has enhanced TIM’s creditworthiness and fortified its financial foundation, allowing greater emphasis on organic expansion and targeted strategic investments.
Environmental practices and initiatives
Since joining the United Nations Global Compact initiative in 2002, Telecom Italia has demonstrated ongoing commitment to corporate social responsibility. The company is recognized within various sustainability-oriented stock indices including the Dow Jones Sustainability Indexes and FTSE4Good. Its partially owned Brazilian affiliate, TIM Brasil, is also listed on Bovespa’s ISE (Índice de Sustentabilidade Empresarial) sustainability index.
Telecom Italia’s approach to sustainability encompasses both environmental stewardship and social responsibility. In June 2014, it entered into a partnership with A2A to ensure that all its energy consumption is sourced from renewable origins.
See also
- Infrastrutture Wireless Italiane
- STET – Società Finanziaria Telefonica
- Telecom Italia San Marino
- Telecom Italia Tower (Naples)
- TIM Brasil
- TIMvision
External links
- TIM Group
- Telecommunications companies of Italy
- Mobile phone companies of Italy
- Companies based in Rome
- Telecommunications companies established in 1994
- Italian companies established in 1994
- Companies formerly listed on the New York Stock Exchange
- Privatized companies of Italy
- Italian brands
- Vivendi
- Bolloré
- Companies in the FTSE MIB