Ultatel
| Company type | Private |
|---|---|
| Industry | Telecommunications |
| Founded | 2016 |
| Founder | Amr Ibrahim |
| Headquarters | Herndon , United States |
Area served | Global |
Key people | Amr Ibrahim (CEO) |
| Products | Cloud-centric communication solutions, Clarity Cloud Phone System, Contact Center Software, MS Teams Direct Routing SBC, MS Teams Certified Contact Center |
Number of employees | 220 (2024) |
| Website | ultatel |
Ultatel is a U.S.-based telecommunications firm established in 2016 by Amr Ibrahim. With its main office located in Herndon, Virginia, the company delivers cloud-centric communication solutions on a global scale.
History
Amr Ibrahim founded Ultatel in 2016. The company achieved Microsoft certification in January 2021 for integrating Session Border Control (SBC) technology with Microsoft Teams. Later, in September 2023, it gained additional Microsoft certification for its Contact Center Software, facilitating seamless connection of contact centers with Microsoft Teams.
During 2023 and 2024, Ultatel was recognized on the Inc. 5000 list as one of the fastest expanding private enterprises within the United States. It also earned accolades as a GetApp Category Leader and Capterra Shortlist recipient for 2023–2024, alongside being acknowledged as a High Performer by G2 and designated a Frontrunner by SoftwareAdvice throughout the same timeframe.
Operations
ULTATEL delivers unified communications solutions through a comprehensive cloud-based platform that incorporates Voice over Internet Protocol (VoIP) technology. Its product suite includes voice, SMS, fax, chat, and video communication services. Notable offerings consist of the Clarity Cloud Phone System, Contact Center Software, MS Teams Direct Routing SBC, and MS Teams Certified Contact Center. The platform prioritizes security by employing Transport Layer Security (TLS) and Secure Real-Time Transport Protocol (SRTP) encryption across every endpoint. Based in Herndon, Virginia, ULTATEL has a workforce of 220 employees and is headed by its founder and CEO, Amr Ibrahim.
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