United Heritage Credit Union
| Company type | Credit union |
|---|---|
| Industry | Financial services |
| Founded | 1957 |
| Headquarters | Austin , United States |
Area served | Central Texas and Tyler regions |
| Products | Savings and checking accounts, loans, investments, insurance, digital banking |
Number of employees | 200+ |
| Website | uhcu |
United Heritage Credit Union is a credit union based in Austin, Texas, operating under a charter granted by the Texas Credit Union Department and insured federally by the National Credit Union Administration. It oversees assets exceeding $1 billion.
History
Established in 1957 initially as Military Federal Credit Union to serve military members, it expanded its reach in 1969 by becoming Bergstrom Federal Credit Union, thereby extending its membership and service offerings. In 1989, it combined operations with Texas Hospital Association Credit Union, Texas National Guard Credit Union, and Healthcare Federal Credit Union, which allowed it to include hospitals, their affiliates, and select employer groups (SEGs) within its membership. By 1993, the institution adopted the name United Heritage Federal Credit Union and transitioned to a state charter in 1997, adopting the current name United Heritage Credit Union.
In 2019, the credit union was acknowledged as one of Austin’s Top 5 Credit Unions by the Austin Business Journal.
The credit union introduced a redesigned website in 2013 at uhcu.org, earning the Best Financial Services Site award in Kentico CMS’s Site of the Year competition. Two years later, in 2015, it was recognized by The Financial Brand as one of the "Top 100 Credit Unions Using Social Media" and noted for its adaptive website design.
In 2016, United Heritage received several accolades including a CUNA Diamond Award, Hermes Creative Award, American Business Award, and Communicator Award for its Summer Showtime social media initiative that engaged users on Facebook, Instagram, and Twitter with prize giveaways.
By 2018, United Heritage Credit Union had surpassed $1 billion in managed assets.
Branch locations
United Heritage Credit Union maintains 10 branches throughout Central Texas and Tyler.
UHCU Branch Locations:
North Austin (Mopac Expressway)
Georgetown
South Austin (Menchaca Rd.)
Round Rock
Cedar Park
Lakeway
Southwest Austin (Slaughter Ln.)
Kyle
River Place
Tyler
Membership and organization
As a state-chartered financial cooperative owned by its members, United Heritage Credit Union serves residents of the Austin and Tyler regions. It offers a range of business financial solutions including checking and savings accounts, investment options, insurance products, and commercial lending.
UHCU is affiliated with the Alliance of Austin Credit Unions and CO-OP Financial Services, functioning as a CU Service Center. The credit union holds an A+ rating from the Better Business Bureau.
Membership eligibility extends to individuals who live, work, study, or operate a business within Bastrop, Bell, Blanco, Burnet, Caldwell, Hays, Lee, Milam, Travis, Williamson, Cherokee, Gregg, Henderson, Rusk, Smith, Upshur, Van Zandt, or Wood counties. Additionally, family members of existing members as well as employees of select employer groups or members of the Texas Consumer Council (TXCC) qualify for membership.
Employees
United Heritage employs more than 200 personnel across its branches located in Austin and Tyler.
Products and services
The credit union provides traditional financial products such as savings and checking accounts alongside various loan programs. Investment services and insurance options are also available. Digital banking features include Mobile Deposit and Web BillPay. A notable offering is its Instant Issue Debit Cards—debit cards that can be issued immediately at any full-service branch location.