Wescom Resources Group
| Company type | Subsidiary |
|---|---|
| Industry | Financial services, Technology |
| Founded | 2002 |
| Headquarters | Pasadena, California , United States |
Area served | Nationwide (United States) |
| Products | Unitri Service Bureau, Tellergy, Online Banking, Bill Pay, Automated Lending, New Member Application systems |
| Parent | Wescom Credit Union |
Wescom Resources Group (WRG) functions as a wholly owned subsidiary of Wescom Credit Union, operating as a credit union service organization (CUSO) headquartered in Pasadena, California. WRG delivers technology solutions and services to credit unions nationwide, primarily managed through its Operations Center located in Anaheim, California.
History
Established in 2002 as a CUSO affiliated with Wescom Credit Union, Wescom Resources Group was formed to extend technology services initially developed for Wescom's own members to other credit unions. Its early product lineup featured Online Banking, Bill Pay, Automated Lending, and New Member Application systems, all integrated with the Episys core financial platform from Symitar, now under Jack Henry, Inc. Additionally, the CUSO offered a hosted Service Bureau solution for its initial customer base.
WRG's debut service for Southern California credit unions was ATM Deposit Processing, with Kinecta Federal Credit Union becoming the first client in October 2002.
In 2003, John Best joined the organization to oversee electronic home banking initiatives and by 2009 led the development of WRG’s inaugural mobile banking application, recognized as one of the earliest native apps on the Android operating system. He also founded the WRG Mobile Advisory Group to foster stronger partnerships with key credit union clients. Best exited the company in 2014.
Services
The core offering from WRG is the Unitri Service Bureau, which provides outsourced core processing, back-office automation, application and network connectivity, along with data storage, backup, and security services tailored for credit union clients. This platform supports two third-party host processing systems: Keystone by Corelation Inc. and Episys by Symitar. WRG delivers Unitri Service Bureau data processing to approximately 40 credit unions.
Tellergy represents WRG's newest product—a multimedia digital display application designed for interactive teller stations utilizing devices from Verifone.
Service Portfolio
- Outsourced service bureau processing
- Retail point-of-sale terminal solutions
- Customized software development services