Cantaloupe, Inc.

Cantaloupe, Inc.

Company type	Public
Industry	Technology, Payment systems
Founded	1992 (1992)
Headquarters	Chester County , United States
Area served	United States, Australia (planned expansion)
Key people	Stephen Herbert (former CEO)
Products	ePort cashless payment terminals, EnergyMiser energy efficiency tool
Website	www.cantaloupe.com

Cantaloupe, Inc., previously known as USA Technologies Inc., is a United States-based firm focused on its patented, PCI-compliant ePort Connect service that powers ePort cashless payment solutions. This platform facilitates wireless electronic transactions using credit cards, debit cards, or NFC-enabled wallets such as Apple Pay and Google Pay, while providing operators with telemetry and machine-to-machine (M2M) functionalities.

The ePort system is extensively utilized across vending machines, kiosks, and point-of-sale (POS) devices. Moreover, the company's ePort Online and ePort Mobile offerings broaden its reach by enabling recurring payments through computers, retail locations, and smartphone applications within the taxi sector.

In addition to payment technologies, the company markets EnergyMiser, an energy efficiency tool aimed at lowering operational expenses for vending machine owners.

History

Established in 1992, USA Technologies holds a portfolio exceeding 87 patents related to payment processing methods, transaction systems, terminal connectivity, energy management, and telematics. The organization supports upwards of 250,000 active connections through its ePort Connect Service. It was featured on Deloitte's Technology Fast 500 List in 2014 as one of the fastest-growing enterprises in North America. Collaborating with Setomatic Systems, USA Technologies pioneered the integration of NFC technology into the self-service laundry industry. According to The Nilson Report, the company ranked 6th domestically and 28th internationally for POS terminal shipments in 2013. Additionally, it earned Frost & Sullivan's 2014 North American Customer Value Leadership Award in the Financial Services and Retail M2M Communications sectors.

In 2010, a shareholder-led proxy contest by SAVE Partners resulted in the appointment of two new board members and policy reforms. A subsequent proxy battle in 2012 did not alter board membership.

CEO George Jensen was suspended in October 2011 following unauthorized disclosure of company data online and resigned two weeks later. Stephen Herbert assumed the CEO role thereafter until his departure in 2019 amid a proxy dispute initiated by major stakeholder Hudson Executive Capital.

On April 19, 2021, USA Technologies officially changed its name to Cantaloupe, Inc..

Products

The flagship offering from Cantaloupe is the ePort—a cashless payment terminal designed for use in vending machines, kiosks, and POS systems. The ePort EDGE model accepts magnetic stripe cards, whereas the ePort G8 and G9 series accommodate contactless cards, FOB devices, PIN entry, and digital wallets such as Apple Pay and Softcard. This technology supports remote auditing capabilities alongside cashless payments and interactive transaction features within vending environments. In 2010, the ePort EDGE earned the National Automatic Merchandising Association (NAMA) award recognizing innovation in cashless vending solutions.

Cantaloupe possesses more than a dozen patents specifically related to vending machine technologies and maintains strategic alliances with MasterCard Worldwide, Dr. Pepper/Seven Up, Kodak, ZiLOG, CineMachine, MEI, and Wurlitzer. The company has consistently been ranked among top POS terminal shippers by The Nilson Report—achieving 6th place in the US and 31st globally in 2009, then improving to 6th domestically and 28th worldwide by 2013. In June 2018, Cantaloupe announced plans to extend its operations into the Australian market.