Medical Guardian
| Company type | Private |
|---|---|
| Industry | Personal emergency response systems, healthcare technology |
| Founded | 2005 |
| Founder | Geoff Gross |
| Headquarters | Philadelphia , United States |
Area served | United States |
Key people | Geoff Gross (Founder) |
| Products | Personal emergency response systems, medical alert equipment, monitoring services |
Number of employees | 310 (2021) |
'Medical Guardian is a U.S.-based provider specializing in personal emergency response systems (PERS), with its main office located in Philadelphia, Pennsylvania. The organization was recognized on Inc. Magazines list of the 5000 fastest-growing private companies in the United States for nine straight years, spanning from 2013 through 2021.
History
Medical Guardian was established in 2005 by entrepreneur Geoff Gross, who initially operated the business from his apartment in Philadelphia, personally reaching out to senior citizens via telephone marketing. By April 2013, the company had grown to a staff of 50 and transitioned to a larger headquarters and call center situated in Center City, Philadelphia.
In May 2014, the company secured an agreement with Cambria County to provide rental monitoring devices for elderly residents in the area. During this period, Medical Guardian's revenues increased from $10.9 million in 2013 to $14.4 million in 2014.
By 2015, the firm’s operational model centered on leasing medical alert equipment produced by third-party manufacturers while offering subscription-based monitoring services. That year also marked the appointment of Florence Henderson as the brand’s spokesperson, boosting its public profile.
The employee count reached 125 by 2016, with most team members under thirty-five years old. Since its initial inclusion on the Inc. 5000 list in 2013, Medical Guardian experienced a revenue surge of 415% and received SmartCEO's Future 50 Awards consecutively from 2015 to 2017.
Towards the end of 2016, Medical Guardian introduced a family-focused medical alert system created in partnership with Israeli technology company Essence Group. This solution incorporates wireless devices and motion sensors for remote client monitoring but does not feature smoke or carbon monoxide detectors.
In October 2021, Medical Guardian expanded its offerings by acquiring MedScope American Corporation, thereby broadening its range of personal emergency response products aimed at healthcare providers and insurance companies. Backed by a $100 million funding round led by Water Street Healthcare Partners, the company grew to employ 310 people and served more than 300,000 customers, including the late Supreme Court Justice Ruth Bader Ginsburg.
In May 2024, Medical Guardian continued its growth trajectory by purchasing MobileHelp, a supplier of real-time personal emergency response technology and medical monitoring services. This acquisition encompassed MobileHelp’s B2B healthcare division, Clear Arch Health. The integration is intended to incorporate patented innovations into Medical Guardian’s flagship MGEngage360 platform and enhance its market position within eldercare solutions.